Senior Trust Medical Secretary - Emergency Surgery
| Posting date: | 11 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,485 - £30,162 per annum, pro rata |
| Hours: | Part time |
| Closing date: | 10 September 2025 |
| Location: | Norwich, NR4 7UY |
| Company: | Norfolk and Norwich University Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7401179/234-25-C0317 |
Summary
A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.
This is an exciting opportunity to join the General Surgery Department. We are recruiting a Senior Trust Medical Secretary to join our Emergency Surgery Team, working alongside administrative, medical and nursing teams. The role will support emergency surgeons with their day-to-day management of clinics, theatres and provide an effective administration service.
The successful candidate will be expected to have excellent communication and organisational skills. They will have the ability to manage and prioritise workloads accordingly, as well as work as part of the wider team. They should have recent medical secretarial/administration experience. A high level of attention to detail and accuracy and an understanding of patient confidentiality is essential. As well as working experience with in-house I.T systems and programs which enable patient pathway progression.
You will act as point of contact for all communication between consultants, patients, relatives and a wide range of multi-disciplinary staff. The team will also work closely with General Practitioners and outside agencies which requires the utmost professionalism. They will assist in the management of office administration and provide an effective secretarial service, ensuring continuity of service across the specialty.
As a department we support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Dedication, Integrity and Excellence.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• Attend to all communications, for example, emails, faxes, investigation results on a daily basis. Use judgement to undertake a preliminary assessment of content to determine the appropriate course of action and the priority for the consultant’s/clinical team’s attention.
• Accurately transcribe all correspondence by touch typing from audio/digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently.
• Assist patients and their carers by arranging translation/interpretation facilities.
• Demonstrate and maintain knowledge and understanding of Trust RTT policy.
• Update RTT in accordance with Trust guidelines and ensure accurate patient pathways, investigating and correcting errors as required. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.
Please note that this advertised position, which is part of occupation code 4215 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role .
This advert closes on Thursday 21 Aug 2025
This is an exciting opportunity to join the General Surgery Department. We are recruiting a Senior Trust Medical Secretary to join our Emergency Surgery Team, working alongside administrative, medical and nursing teams. The role will support emergency surgeons with their day-to-day management of clinics, theatres and provide an effective administration service.
The successful candidate will be expected to have excellent communication and organisational skills. They will have the ability to manage and prioritise workloads accordingly, as well as work as part of the wider team. They should have recent medical secretarial/administration experience. A high level of attention to detail and accuracy and an understanding of patient confidentiality is essential. As well as working experience with in-house I.T systems and programs which enable patient pathway progression.
You will act as point of contact for all communication between consultants, patients, relatives and a wide range of multi-disciplinary staff. The team will also work closely with General Practitioners and outside agencies which requires the utmost professionalism. They will assist in the management of office administration and provide an effective secretarial service, ensuring continuity of service across the specialty.
As a department we support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Dedication, Integrity and Excellence.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• Attend to all communications, for example, emails, faxes, investigation results on a daily basis. Use judgement to undertake a preliminary assessment of content to determine the appropriate course of action and the priority for the consultant’s/clinical team’s attention.
• Accurately transcribe all correspondence by touch typing from audio/digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently.
• Assist patients and their carers by arranging translation/interpretation facilities.
• Demonstrate and maintain knowledge and understanding of Trust RTT policy.
• Update RTT in accordance with Trust guidelines and ensure accurate patient pathways, investigating and correcting errors as required. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases.
Please note that this advertised position, which is part of occupation code 4215 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role .
This advert closes on Thursday 21 Aug 2025