Menu

First Response Technician

Job details
Posting date: 08 August 2025
Salary: Not specified
Additional salary information: £30000-50000 per annum
Hours: Full time
Closing date: 21 August 2025
Location: Severnside Dairy, GL10 2DG
Company: Müller UK & Ireland
Job type: Permanent
Job reference: 98973-43578504

Apply for this job

Summary

Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Müller brand is ranked at No.7 in The Grocer’s Top 100 list of Britain’s Biggest Brands, and is also the 7th most chosen brand in the UK.

We are recruiting for First Response Technicians to join us at our Severnside Dairy

We are currently recruiting for a First Response Technician within the PLFM & Ingredients department at Muller Severnside to provide quick response and technical support to optimise value creation, working within with the Muller values and standards whilst striving to continuously improve.

Contract: Full Time / Perm
Shift Pattern: – 4 on 4 off Days and Nights (7am–7pm/7pm–7am)
Location: Severnside

Responsibilities will include but not be limited to the following:


- High level problem solving capability and facilitation skills
- Constant recognition that the value creation is “level 1”
- First line support primary purpose is to support the front line teams
- Coaching front line team members, enabling them to solve problems
- Uses PDCA techniques to follow problems through to “100 year fix” in real time
- Working closely as ONE TEAM with Rapid Response Engineers
- Immediate “go, look, see” the issue by visiting the workstation when called upon
- Maintenance excellence / Asset care
Muller Responsibilities:


- Works on active OE projects continuously
- Looks for “waste” in everything that we do
- Actively seeks out improvement opportunities within the workplace and converts to own OE projects
- Owns and delivers OE initiatives and is recognised for these
- Utilises opportunities to improve the way we do things
- Collaboratively works with other team members to improve our business
- Can demonstrate OE contribution through PDP process
- Aware of how current performance impacts the bottom line
- Health and safety of self and others
- Ability to deliver on the job training (show and tell) to new colleagues
Key skills & experience:


- Previous food manufacturing experience
- Technical acumen /qualification
Compensation & Benefits:

In return for your contributions to our success, Müller offers a competitive salary package.
We value our people and are proud to offer a wide range of benefits:

- Salary sacrifice Pension scheme
- Life Assurance at 2 x your annual salary
- We know it’s important to take time to spend with family and friends, we give you the equivalent of *5 weeks holiday.
- Bonus Scheme



Apply for this job