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GP Practice Medical Receptionist
| Posting date: | 08 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 18 August 2025 |
| Location: | Harrow, HA2 9dx |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A5079-25-0007 |
Summary
Job Description JOB TITLE: Medical Receptionist BASED AT: The Ridgeway Surgery POSITION REPORTS TO: Reception Manager JOB PURPOSE SUMMARY: To provide efficient and effective front line services to patients, clinicians and other stakeholders. To project a friendly and helpful image to patients and other visitors at all times in person, telephone and other communication methods. To take ownership of relevant tasks and projects to ensure they are completed to a high level of quality in a timely manner. To be aware of and follow patient confidentiality and other practice protocols at all times. KEY RESPONSIBILITIES: Dealing with patient queries and requests via face-to-face, telephone, email and other forms of contact. Processing and allocating prescriptions in conjunction with the clinical team Providing front line services to our walk-in centre and branch surgery Processing patient registrations and deductions on the practice list Maintaining patients electronic medical records and accessing information when required Contact patients for recalls and follow-ups as required by the practice team Booking patient transport, interpreter and other relevant services Photocopying Dealing with incoming and outgoing post/faxes Effective communication with other team and practice staff members Effectively manage own time, workload and resources Any other duties as required by the management and Partners PERSONAL/PROFESSIONAL DEVELOPMENT: The post-holder will participate in any relevant training programmes implemented by the practice as part of this employment: Participation in an annual individual performance review Taking responsibility for own development, learning and performance and demonstrating skills and activities to others where appropriate. The job description will be reviewed after 6 months with the post holder, and may be amended following discussion.