Practice Manager
| Posting date: | 08 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 01 October 2025 |
| Location: | London, SE8 5DA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A5321-25-0011 |
Summary
For Ambitious Operators Looking to make an Impact Were looking for a sharp, organised, and operationally-minded leader to take ownership of our multidisciplinary teams at Penrose Health. While the title says Practice Manager, this is a role focused on performance, productivity, and people development not admin, rotas, or patient queries. Youll manage a growing multidisciplinary team of Physician Associates, Clinical Pharmacists, Nursing team and others. Your mission: to make this team high-performing, accountable, and impactful so they deliver the best care to patients, while operating within clear financial and productivity frameworks. Youll work in close partnership with our clinical supervisors and AHP team leads, who provide clinical oversight, supervision, and escalation support. Your role is to bring the operational grip and delivery mindset while your clinical counterparts bring the professional expertise. Together, youll make this team thrive. This role will suit someone who thrives on structure, delivery, and data someone who enjoys coaching teams, setting targets, tracking progress, and helping people grow. Its ideal for someone who may have managed clinicians or service teams before and is looking to step into a more strategic, operational role without leaving the ground behind. Youll reporting directly to the Operations Director and the Partners to shape how this team runs from budget and recruitment to 1:1s and audits. Youll bring clarity, grip, and follow-through and in return, well give you autonomy, challenge, and the chance to make real change What Youll Do Team Management & Performance Line manage a diverse team of AHPs with the support of Clinical leads for each team. Set clear expectations, conduct regular 1:1s, and support development through feedback and coaching Handle performance conversations and ensure that every team member knows what good looks like Identify and address performance issues early, fairly, and decisively Operational Oversight & Productivity Track and improve team output: number of patients seen, quality of documentation, follow-up handling Work with the data team to build simple, actionable dashboards and reports Spot bottlenecks and inefficiencies and fix them without waiting to be asked Ensure the team is operating at full capacity, with effective use of sessions and minimal waste Budget & Resource Management Manage the teams budget: monitor spend, plan capacity, and avoid overspend Build simple models to forecast resource needs and support business cases where required Help ensure our AHPs deliver maximum patient value per £ spent Team Growth & Development Support hiring, onboarding, and induction of new AHPs Work with the Head of People & Performance to design and deliver high-quality L&D Build a culture of accountability, openness, and delivery not excuses or coasting Cross-Team Collaboration Act as the bridge between AHPs, GPs, site managers, and clinical leads to coordinate workflows and patient care Partner with clinical supervisors to ensure clear role boundaries, safe practice, and aligned performance standards Support changes to triage, escalation protocols, and appointment systems Ensure AHPs are integrated into the broader clinical workforce not working in silos