GP Out of Hours Receptionist | Homerton Healthcare NHS Foundation Trust
| Posting date: | 08 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,465 pro rata p.a. incl. |
| Hours: | Part time |
| Closing date: | 07 September 2025 |
| Location: | London, E9 6SR |
| Company: | Homerton University Hospital NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7370149/293-EMRS1-0468 |
Summary
The Receptionists will be the first point of contact for patients and visitors attending the GP OOH Service and are expected to demonstrate a high level of professionalism, care, courtesy and respect when greeting patients,
Working in a busy environment, the Receptionist will book patients into the service, answer telephone queries and undertake a range of administrative duties to support the running of the service.
***ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS***
The Emergency Department has two reception areas (Main Reception and GP OOHs Reception.
• Welcome and direct all patients and visitors arriving at the GP Out of Hours reception desk
• Handle all reception and administration duties, serving as the primary contact for inquiries and ensuring a professional, respectful service.
• Register patients arriving at the GP Out of Hours (OOH) reception, verifying demographic details, and recording arrivals on Adastra while maintaining strict confidentiality under the Data Protection Act and Access to Health Records Act.
• Ensure patients are seen in a timely manner and oversee patient safety in the waiting room, informing doctors of any status changes
Homerton University Hospital NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required.
The person specification is not the full person specification, but outlines the criteria against which your application form will be assessed.
This advert closes on Saturday 23 Aug 2025
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.