PCN Business Manager
Posting date: | 08 August 2025 |
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Salary: | £38,000 per year |
Additional salary information: | £38000 a year |
Hours: | Full time |
Closing date: | 04 September 2025 |
Location: | Helston, TR13 8AU |
Company: | NHS Jobs |
Job type: | Permanent |
Job reference: | E0306-25-0013 |
Summary
Summary of Key Responsibilities: 1. Lead and manage team members and services on behalf of the PCN, included ARRS-funded and other PCN roles. 2. Manage funding and financial processes on behalf of the PCN. 3. Provide support and report to the Clinical Director and PCN management team on key aspects of PCN operations. 4. Liaise with key stakeholders within the wider sector and community, including commissioners, practices, other PCNs, charities and community groups. 1. Lead and manage team members and services on behalf of the PCN, included ARRS-funded and other PCN roles. 1.1 Provide leadership and support to directly employed team members and those employed via other agencies. 1.2 Collaborate with practice managers, team leaders and other colleagues to allocate and adjust team members time proportionately and according to need across the practices. 1.3 Manage relationships with external agencies and employers over service delivery within the PCN, agreeing terms, conditions, SLAs and liaising over issues and developments on an ongoing basis. 1.4 Work with the Clinical Director and team leaders to lead and support with recruitment, annual appraisals, reviews, personal development and performance management. 1.5 Attend and/or lead service-specific meetings and practice meetings as required to support PCN teams and operations. 1.6 Identify and propose opportunities to develop new roles or adapt existing team members responsibilities to meet emerging needs or projects within the PCN. 1.7 Work with the HR/Payroll lead within the Helios Group to support employment processes, including sickness, overtime, holidays, payroll, recruitment and leavers. 1.8 Develop staff-related policies and procedures for the PCN as required. 2. Manage funding and financial processes on behalf of the PCN. 2.1 Maintain accurate records and collate required evidence to support all PCN regular funding claims, including those provided via the ICB as part of the DES contract, as well as any specific projects. 2.2 Process and submit claims accurately and on-time. 2.3 Monitor progress against funded-contracts and projects, identifying and troubleshooting issues, reporting internally and externally on progress as required, and ensuring achievement and compliance. 2.4 Identify and propose opportunities to maximise use of existing funding. 2.5 Identify and respond to opportunities to secure additional funding for the PCN, advising on, collating and developing submissions as required. 2.6 Manage day-to-day financial operations, including purchase orders, invoicing, payments, and funding deployment to practices, maintaining accurate records within the accounting system. 2.7 Ensure that funding entitlements for practices are deployed in a timely way and in line with internal agreements and external requirements/limitations. 3. Provide support and report to the Clinical Director and PCN management team on key aspects of PCN operations. 3.1 Co-ordinate PCN-related meetings, including regular management meetings and external meetings as required. Manage venues, attendees, develop agendas, take minutes and keep records of actions as required. 3.2 Provide advice, insight and evidence on PCN operations to support with management decisions. 3.3 Provide regular reports and management information to the management team and practices as required/requested, including financial progress, forecasts, and data related to service delivery. 3.4 Work closely with the Digital Transformation Manager to support digital enhancement of PCN services, projects and operations. 4. Liaise with key stakeholders within the wider sector and community, including commissioners, practices, other PCNs, charities and community groups. 4.1 Alongside the Clinical Director, act as a key point of contact and liaison for commissioners and decision makers related to the PCN, including the ICB. 4.2 Attend external meetings with stakeholders and decision makers to represent the PCN, locally and regionally as required. 4.3 Liaise with other PCNs, health providers and services to enhance understanding and decision making, sharing best practice internally to enhance services.