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Receptionist/Animal Care Assistant

Job details
Posting date: 08 August 2025
Salary: Not specified
Additional salary information: staff discount, uniform, stakeholder pension, health shield benefits (EAP), life insurance, volunteering day
Hours: Full time
Closing date: 20 August 2025
Location: WA2 7AZ
Remote working: On-site only
Company: Willows Veterinary Group
Job type: Permanent
Job reference: 52

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Summary

We have an opportunity for an Receptionist/Animal Care Assistant to join our team at the Orford Lane Veterinary Surgery. The role will include working flexibly across the 3 practices that we have in Warrington.

The job holder will helping to provide a professional, effective and organised client reception and provide assistance to the veterinary nurses in the care of our patients and general maintenance of the surgery premises.

This is a full-time role working 37.5 hours a week on a rota between 8:30 am to 6:00 pm at Orford Lane plus 1:4 full weekends Sat and/or Sunday for 7.5 hours per day which is taken back as time off in lieu plus up to two Bank Holidays per year at Beech House. There will be a regular requirement to work at the Beech House practice between the hours of 8:00 am to 10:30 pm to help provide cover when there is absence within the team (with an enhanced payment for twilight hours).

Previous experience in providing excellent customer service is preferred, although not necessarily within the veterinary industry. Previous animal handling experience would be a distinct advantage alongside prior experience of working in a veterinary setting. Full training will be provided.

A full job description for this role is available by contacting the email below. To apply for the position please email your CV and covering letter to Julie-Ann Goryl via the email recruitment@willowsvetgroup.co.uk quoting job reference 52 by the closing date for applications of 5pm on Wednesday 20th August 2025.

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