Employment Coach
| Posting date: | 08 August 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 29 August 2025 |
| Location: | Stafford, Staffordshire |
| Remote working: | On-site only |
| Company: | Jobs 22 |
| Job type: | Permanent |
| Job reference: | VA317 |
Summary
JOB DESCRIPTION
AKG Group UK Company: AKG (UK) EMPLOYMENT LTD
Position Title: Employment Coach
Job Level 8
Role Status: Full time
Reports To: Business Manager
Roles Reporting to this Position: n/a
Primary Objective: To support and progress participants into sustainable employment, working to challenging targets, in a compliant manner, whilst adhering to AKG company values
Key Relationships/Interactions
Internal
• Internal Stakeholders within the AKG group for example:
o Quality and compliance
o Customer Excellence Centre
o Performance Excellence Team
o Employer Services Team
o Business Improvement Team
External
• Local Key stakeholde4rs
• JCP
• External provision to support participants
• Participants
Key Responsibilities
As an Employment Coach, you will be supporting individuals to progress into their chosen career paths by providing advice, support and guidance by use of assessments and implementing tailored support plans, which would need to be smart, tailored to individual needs.
Working with participants face to face, you will coach and support their journey to employment by providing employability sessions, interview skills advice, job search method, re-building participant confidence following a period of unemployment and identifying correct interventions that will remove barriers and enable them to regain employment as monthly targets will be a part of your role for you to achieve.
You will maintain participant records using the AKG CRM system and record regular contact with your participants, keeping them motivated and focused for the duration of the programme.
Working with diagnostic screening, assessments and skills analysis will be critical to the guidance you provide, allowing participants to consider all options available to them to gain employment.
To be familiar with the local area labour market, training opportunities and relevant support agencies is essential for success in the role. You will get to know the local employers in your community, understanding what they are looking for in an employee and encouraging them to interview your participant.
Essential/Desirable Skills, Knowledge and Experience
• Experience in providing one-to-one support or coaching and positively influencing other people’s professional or personal development.
• Experience of working in the employment and skills sector and delivering to specified targets, quality standards and compliance measures is essential.
• Experience of using motivational and action planning techniques to manage the progression of participants into sustainable work opportunities.
• The empathy it takes to engage with all sorts of people, and the confidence to challenge them if you need to.
• The ability to handle complex cases at the same time in an environment where you will have targets to achieve.
• The need to be organised and be able to manage time effectively and ensure monthly targets are achieved.
• Excellent communication skills, including the ability to motivate and inspire others.
• An influencing approach, especially when it comes to bringing other people around to your way of thinking.
• The need to have a good understanding of the local and regional labour market.
• A practical understanding of the recruitment and selection processes.
• You should be comfortable to do some local travel, and using a range of digital channels including phone, video conferencing and email.
• Good administration, IT and good experience of using MS office software.
• Desire to work in a newly formed organisation where there is a need to be both creative and pragmatic.
AKG Group UK Company: AKG (UK) EMPLOYMENT LTD
Position Title: Employment Coach
Job Level 8
Role Status: Full time
Reports To: Business Manager
Roles Reporting to this Position: n/a
Primary Objective: To support and progress participants into sustainable employment, working to challenging targets, in a compliant manner, whilst adhering to AKG company values
Key Relationships/Interactions
Internal
• Internal Stakeholders within the AKG group for example:
o Quality and compliance
o Customer Excellence Centre
o Performance Excellence Team
o Employer Services Team
o Business Improvement Team
External
• Local Key stakeholde4rs
• JCP
• External provision to support participants
• Participants
Key Responsibilities
As an Employment Coach, you will be supporting individuals to progress into their chosen career paths by providing advice, support and guidance by use of assessments and implementing tailored support plans, which would need to be smart, tailored to individual needs.
Working with participants face to face, you will coach and support their journey to employment by providing employability sessions, interview skills advice, job search method, re-building participant confidence following a period of unemployment and identifying correct interventions that will remove barriers and enable them to regain employment as monthly targets will be a part of your role for you to achieve.
You will maintain participant records using the AKG CRM system and record regular contact with your participants, keeping them motivated and focused for the duration of the programme.
Working with diagnostic screening, assessments and skills analysis will be critical to the guidance you provide, allowing participants to consider all options available to them to gain employment.
To be familiar with the local area labour market, training opportunities and relevant support agencies is essential for success in the role. You will get to know the local employers in your community, understanding what they are looking for in an employee and encouraging them to interview your participant.
Essential/Desirable Skills, Knowledge and Experience
• Experience in providing one-to-one support or coaching and positively influencing other people’s professional or personal development.
• Experience of working in the employment and skills sector and delivering to specified targets, quality standards and compliance measures is essential.
• Experience of using motivational and action planning techniques to manage the progression of participants into sustainable work opportunities.
• The empathy it takes to engage with all sorts of people, and the confidence to challenge them if you need to.
• The ability to handle complex cases at the same time in an environment where you will have targets to achieve.
• The need to be organised and be able to manage time effectively and ensure monthly targets are achieved.
• Excellent communication skills, including the ability to motivate and inspire others.
• An influencing approach, especially when it comes to bringing other people around to your way of thinking.
• The need to have a good understanding of the local and regional labour market.
• A practical understanding of the recruitment and selection processes.
• You should be comfortable to do some local travel, and using a range of digital channels including phone, video conferencing and email.
• Good administration, IT and good experience of using MS office software.
• Desire to work in a newly formed organisation where there is a need to be both creative and pragmatic.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.