Welfare Rights Officer - GLA14043
| Posting date: | 08 August 2025 |
|---|---|
| Salary: | £36,319.27 to £42,291.44 per year |
| Hours: | Full time |
| Closing date: | 24 August 2025 |
| Location: | Glasgow Central, G1 1LH |
| Remote working: | On-site only |
| Company: | GLASGOW CITY COUNCIL AND ARMS LENGTH ORGANISATION |
| Job type: | Permanent |
| Job reference: | GLA14043 |
Summary
Job Description
Role – Welfare Rights Officer
Location – GCHSCP, Commonwealth House, 32 Albion Street, Glasgow, G1 1LH
Contract Status – Permanent
Are you interested in working for the largest local authority in Scotland, in partnership with the NHS, to help improve the health and wellbeing of our community? Then, you are in the right place!
At Glasgow City Health and Social Care Partnership (GCHSCP), our Welfare Rights Team provides direct support to Social Work service users across all care groups. This includes advice on all aspects of benefit entitlements and representation at appeal tribunals.
We are currently recruiting a Welfare Rights Officer to join one of our locality offices, working alongside a small team of other Welfare Rights Officers. In this role, you will:
• Support GCHSCP staff with simple benefit matters for their service users
• Work directly with service users on more complex cases
• Ensure individuals receive all benefits to which they are entitled
• Advocate on behalf of service users with external agencies such as DWP and Social Security Scotland
• Collaborate with other Welfare Rights sub-teams across the city
We are looking for someone with:
• Expert knowledge of the benefits system and relevant legislation
• Excellent communication and interpersonal skills
• The ability to support vulnerable individuals with empathy and professionalism
Membership of the Protection of Vulnerable Groups (PVG) Scheme is essential on taking up appointment. Please note successful candidates for the above role will be required to pay for their PVG Membership/or Scheme Checks.
These roles are excepted under Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).
If you would like to find out more about the role before applying, you can contact: Richard Gass, Welfare Rights Manager, by email: Richard.Gass@glasgow.gov.uk
Working for us!
For more information on Glasgow City Health and Social Care Partnership (GCC) please visit the following websites:
GCC Website and GCC Conditions of Service
Application Packs
The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.
Further Information
Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see
GCC Job Evaluation
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