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Senior IT Project Manager - Armed Forces Recruitment Services
| Posting date: | 07 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £67000-77000 per annum |
| Hours: | Full time |
| Closing date: | 14 August 2025 |
| Location: | Bristol, BS34 8JH |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 303749-43575866 |
Summary
Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.
Senior IT Project Manager – Armed Forces Recruitment Services Hybrid – Attached to Solihull/Hook/Bristol Full Time, Permanent Band 3 / £67,000
- £77,000 (Dependent on experience)
As a Senior IT Project Manager working on the Armed Forces Recruitment Services contract, you will be responsible for the end-to-end delivery of major IT work packages—either as standalone projects or as part of broader transformation programmes. The contract team is based at MOD Abbeywood in Bristol, so visibility and regular presence at this site are essential. Defence experience is a must.
This is a strategic and hands-on role requiring expert stakeholder engagement, cross-functional leadership, and rigorous governance. You’ll work across internal teams and third-party suppliers, owning full project lifecycle delivery and ensuring alignment with business objectives, IT strategy, and compliance frameworks.
What you'll do:
· Take full ownership of complex, high-impact IT projects, often with significant business or political implications.
· Oversee internal delivery teams and manage external delivery partners and suppliers.
· Apply robust project controls, risk management, change control, and quality assurance throughout the lifecycle.
· Control project scope, timelines, and budgets, ensuring accurate reporting and corrective actions when needed.
· Collaborate with Business Unit Delivery Partners and Solution Leads to shape repeatable, scalable IT solutions.
· Ensure successful service transition, with full operational readiness and stakeholder sign-off.
· Deputise for Business Unit Delivery Partners or Principle Delivery Managers when required.
What you’ll need to do the role:
· Proven experience managing complex IT projects within large organisations (preferably in regulated or public sector environments).
· MOD experience is highly desirable.
· Strong experience in managing matrix teams and third-party suppliers.
· Proficiency in project financials, including budgeting and cost control.
· Strong grasp of IT service transition, risk management, and quality assurance.
· Excellent communication skills, capable of influencing senior stakeholders and promoting project success.
· Agile and/or Waterfall delivery experience is desirable.
· PRINCE2, PMP, MSP or equivalent certification preferred.
Why Serco:
Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.
What we offer:
- Company car
- Private healthcare
- Bonus scheme of 5% on target and 10% exceeding targets
- Flexible working considered
- Pension – 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
Senior IT Project Manager – Armed Forces Recruitment Services Hybrid – Attached to Solihull/Hook/Bristol Full Time, Permanent Band 3 / £67,000
- £77,000 (Dependent on experience)
As a Senior IT Project Manager working on the Armed Forces Recruitment Services contract, you will be responsible for the end-to-end delivery of major IT work packages—either as standalone projects or as part of broader transformation programmes. The contract team is based at MOD Abbeywood in Bristol, so visibility and regular presence at this site are essential. Defence experience is a must.
This is a strategic and hands-on role requiring expert stakeholder engagement, cross-functional leadership, and rigorous governance. You’ll work across internal teams and third-party suppliers, owning full project lifecycle delivery and ensuring alignment with business objectives, IT strategy, and compliance frameworks.
What you'll do:
· Take full ownership of complex, high-impact IT projects, often with significant business or political implications.
· Oversee internal delivery teams and manage external delivery partners and suppliers.
· Apply robust project controls, risk management, change control, and quality assurance throughout the lifecycle.
· Control project scope, timelines, and budgets, ensuring accurate reporting and corrective actions when needed.
· Collaborate with Business Unit Delivery Partners and Solution Leads to shape repeatable, scalable IT solutions.
· Ensure successful service transition, with full operational readiness and stakeholder sign-off.
· Deputise for Business Unit Delivery Partners or Principle Delivery Managers when required.
What you’ll need to do the role:
· Proven experience managing complex IT projects within large organisations (preferably in regulated or public sector environments).
· MOD experience is highly desirable.
· Strong experience in managing matrix teams and third-party suppliers.
· Proficiency in project financials, including budgeting and cost control.
· Strong grasp of IT service transition, risk management, and quality assurance.
· Excellent communication skills, capable of influencing senior stakeholders and promoting project success.
· Agile and/or Waterfall delivery experience is desirable.
· PRINCE2, PMP, MSP or equivalent certification preferred.
Why Serco:
Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.
What we offer:
- Company car
- Private healthcare
- Bonus scheme of 5% on target and 10% exceeding targets
- Flexible working considered
- Pension – 6%
- Employee Assistance Programme
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.