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PCN Digital and Transformation Lead

Job details
Posting date: 07 August 2025
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 10 September 2025
Location: Stanmore, HA7 1JP
Company: NHS Jobs
Job type: Contract
Job reference: A1952-25-0010

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Summary

The post-holder's core responsibilities will include: Work alongside practices to understand current challenges to effective service delivery and identify solutions, including existing best practice within the PCN. Drive the planning and prioritisation of changes that will improve delivery of care and improve patient and staff experience in the practices within the PCN. Ensure all change is ultimately focused on improving services for patients and is based on working with patients and communities to understand their needs and experiences. Build relationships with practices across the PCN to develop consensus for improvements and to ensure all staff (clinical and non-clinical) are fully engaged throughout the process of selection, implementation, deployment and monitoring/evaluation of change, peer challenge and learning. Develop and manage an overall transformation plan for the PCN, including identifying interdependencies, managing risks, considering the potential impacts on the wider organisation, and determining resource requirements. Link with other PCN transformation leads, the ICS and other system partners to collaboratively solve problems, share learning, gain buy-in for transformation and to support alignment with wider strategy and improvement approaches. Provide hands-on capacity and support to practices in implementing and sustaining agreed changes. Support staff to identify and participate in relevant training and/or professional development opportunities that will support achievement of agreed improvements. Support practices and staff to optimise use of existing functionality and new technology to deliver benefits for patients and staff and enable improvement. Use improvement techniques to focus on delivery of changes and analysis of their impacts, providing feedback to staff on both positive and negative impacts of changes made. Use data to support population health management and workforce planning. Advise on innovative opportunities and support practices to maximise benefits from innovation, through the sharing of learning and best practice. Develop and implement mechanisms for assessing the impact of agreed changes. Keep PCN leadership and member practices updated on progress of current initiatives, capacity for change, progress and issues so that plans can be adapted in response. Asses the PCNs transformation maturity and help the ICS understand local support needs, for example, facilitated by using relevant frameworks.

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