Digital Training Advisor
| Posting date: | 06 August 2025 |
|---|---|
| Salary: | £28,000 to £33,000 per year |
| Additional salary information: | DPN offers all eligible employees to join the NEST workplace pension scheme. |
| Hours: | Full time |
| Closing date: | 14 August 2025 |
| Location: | Penzance, Cornwall |
| Remote working: | Fully remote |
| Company: | Digital Peninsula Network Ltd. (DPN) |
| Job type: | Permanent |
| Job reference: |
Summary
Digital Peninsula Network (DPN) has substantial government funded contracts to provide training and businesses support services throughout Cornwall, the South West, West and England. As a result, DPN is expanding its team of dynamic and skilled staff.
An exciting opportunity has arisen for a Digital Training Advisor to join the team. We are looking for a sales driven individual preferably with a background in Further Education to assist with the delivery of Education and Skills Funding Agency projects.
If you are interested in digital technologies, have strong sales experience, with a track record of hitting targets/closing deals and are looking for a new challenge, with the added flexibility of remote working, we are the company for you!
Job Purpose
As a Digital Training Advisor, you will be responsible for promoting and engaging both businesses and individuals in training.
The role is key in co-ordinating and supporting the links between DPN and businesses across England. You will work with DPN’s existing database and engage new businesses to ensure that all project targets are met.
Key Responsibilities
1. You will engage businesses and individuals in funded training and apprenticeships to fulfil the requirements of the contracts held by DPN (including the organisation of training provision and business networking events).
2. You will implement a sales process that meets the needs of Digital Peninsula Network Ltd.
3. You will ensure outstanding customer service is delivered through initial and ongoing engagement with employers and individuals and develop and maintain excellent client relationships.
4. You will develop and maintain professional working relationships with staff to ensure that the training provided is of a high standard and meets the needs of the businesses.
5. You will work within the team to keep the projects on target and according to the agreed schedule.
6. You will monitor the progress of learners enrolled on training courses and ensure that course retention, achievement and success rates exceed the required level set by the ESFA and DPN.
7. You will submit progress reports to your line manager, ensuring that the data is accurate, as and when requested.
8. You will monitor the eligibility of project participants, checking eligibility with the Admin Team/Project Manager/Managing Director where necessary.
9. You will ensure that quality assurance processes are in place for the project and that comprehensive records are maintained.
10. You will participate in Project Team performance reviews.
11. You will work flexibly and fulfil the above tasks, in addition to any other tasks required by DPN efficiently and with a high level of accuracy to maintain the highest professional standards and practices.
Person Specification
Attributes Essential requirements Desirable requirements
Education and Qualifications A good Standard of General Education
GCSE in Mathematics and English A-C or Equivalent Degree or Equivalent qualification
Information, Advice and Guidance qualification
Experience and Knowledge Proven experience of providing first class customer service
Experience of complying with policies, procedures and timescales
Experience in a recruitment, sales or business development role
Knowledge and experience of working in a Further Education Environment
Knowledge and experience of funded training models, in particular ESFA
Knowledge of Apprenticeships
Minimum 3 year’s experience working in a training environment
Skills and Personal Qualities Proven working knowledge of Microsoft Office including Outlook, Excel and Word
An eye for detail
Excellent interpersonal skills and ability to communicate effectively and confidently both verbally and in writing
An ability to establish, develop and maintain excellent working relationships with a wide range of clients
Proven drive, energy and ability to deliver challenging targets
Ability to work independently and unsupervised as well as part of a team
Ability to work under pressure maintaining accuracy, professionalism and attention to detail at all times A full UK driving license and the use of a vehicle would be an advantage but is not essential
Proven sales and business development skills
Career Progression
This position would be ideally suited to somebody who is committed to a career in Further Education and opens up a wide range of options for career and development both within and beyond DPN.
Terms and Conditions of the Appointment
Hours of Work: Full-time, 37.5 hours per week (currently working remotely).
Holiday Entitlement: 28 days per annum.
Pension: DPN offers all eligible employees to join the NEST workplace pension scheme.
There is a probationary period of six months during which new staff are expected to demonstrate their suitability for the post.
Qualifications: The successful candidate will be required to produce evidence of their qualifications upon joining DPN.
The successful applicant will be required to produce their passport or full birth certificate and any other ‘Right to Work’ information prior to starting work at DPN.
DPN is registered with the Disclosure and Barring Service and the successful applicant will be required to apply for a Disclosure at the enhanced level. We are committed to safeguarding the welfare of children and young people.
DPN is committed to ensuring a culture of valuing diversity and ensuring equality of opportunity.
Please apply by application only, which can be found here or link below https://www.digitalpeninsula.org/we-are-recruiting
An exciting opportunity has arisen for a Digital Training Advisor to join the team. We are looking for a sales driven individual preferably with a background in Further Education to assist with the delivery of Education and Skills Funding Agency projects.
If you are interested in digital technologies, have strong sales experience, with a track record of hitting targets/closing deals and are looking for a new challenge, with the added flexibility of remote working, we are the company for you!
Job Purpose
As a Digital Training Advisor, you will be responsible for promoting and engaging both businesses and individuals in training.
The role is key in co-ordinating and supporting the links between DPN and businesses across England. You will work with DPN’s existing database and engage new businesses to ensure that all project targets are met.
Key Responsibilities
1. You will engage businesses and individuals in funded training and apprenticeships to fulfil the requirements of the contracts held by DPN (including the organisation of training provision and business networking events).
2. You will implement a sales process that meets the needs of Digital Peninsula Network Ltd.
3. You will ensure outstanding customer service is delivered through initial and ongoing engagement with employers and individuals and develop and maintain excellent client relationships.
4. You will develop and maintain professional working relationships with staff to ensure that the training provided is of a high standard and meets the needs of the businesses.
5. You will work within the team to keep the projects on target and according to the agreed schedule.
6. You will monitor the progress of learners enrolled on training courses and ensure that course retention, achievement and success rates exceed the required level set by the ESFA and DPN.
7. You will submit progress reports to your line manager, ensuring that the data is accurate, as and when requested.
8. You will monitor the eligibility of project participants, checking eligibility with the Admin Team/Project Manager/Managing Director where necessary.
9. You will ensure that quality assurance processes are in place for the project and that comprehensive records are maintained.
10. You will participate in Project Team performance reviews.
11. You will work flexibly and fulfil the above tasks, in addition to any other tasks required by DPN efficiently and with a high level of accuracy to maintain the highest professional standards and practices.
Person Specification
Attributes Essential requirements Desirable requirements
Education and Qualifications A good Standard of General Education
GCSE in Mathematics and English A-C or Equivalent Degree or Equivalent qualification
Information, Advice and Guidance qualification
Experience and Knowledge Proven experience of providing first class customer service
Experience of complying with policies, procedures and timescales
Experience in a recruitment, sales or business development role
Knowledge and experience of working in a Further Education Environment
Knowledge and experience of funded training models, in particular ESFA
Knowledge of Apprenticeships
Minimum 3 year’s experience working in a training environment
Skills and Personal Qualities Proven working knowledge of Microsoft Office including Outlook, Excel and Word
An eye for detail
Excellent interpersonal skills and ability to communicate effectively and confidently both verbally and in writing
An ability to establish, develop and maintain excellent working relationships with a wide range of clients
Proven drive, energy and ability to deliver challenging targets
Ability to work independently and unsupervised as well as part of a team
Ability to work under pressure maintaining accuracy, professionalism and attention to detail at all times A full UK driving license and the use of a vehicle would be an advantage but is not essential
Proven sales and business development skills
Career Progression
This position would be ideally suited to somebody who is committed to a career in Further Education and opens up a wide range of options for career and development both within and beyond DPN.
Terms and Conditions of the Appointment
Hours of Work: Full-time, 37.5 hours per week (currently working remotely).
Holiday Entitlement: 28 days per annum.
Pension: DPN offers all eligible employees to join the NEST workplace pension scheme.
There is a probationary period of six months during which new staff are expected to demonstrate their suitability for the post.
Qualifications: The successful candidate will be required to produce evidence of their qualifications upon joining DPN.
The successful applicant will be required to produce their passport or full birth certificate and any other ‘Right to Work’ information prior to starting work at DPN.
DPN is registered with the Disclosure and Barring Service and the successful applicant will be required to apply for a Disclosure at the enhanced level. We are committed to safeguarding the welfare of children and young people.
DPN is committed to ensuring a culture of valuing diversity and ensuring equality of opportunity.
Please apply by application only, which can be found here or link below https://www.digitalpeninsula.org/we-are-recruiting
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.