Receptionist
| Posting date: | 06 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 29 August 2025 |
| Location: | London, W10 4LD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1468-25-0000 |
Summary
Key Responsibilities: Greet patients and visitors in a courteous and helpful manner, both in person and over the phone Book, amend, and cancel appointments using the practices clinical system Handle general enquiries and signpost patients to appropriate services Maintain patient confidentiality and comply with data protection guidelines Process repeat prescription requests following practice protocols Scan, file, and manage incoming correspondence and medical records Work closely with GPs, nurses, and administrative staff to ensure smooth running of the practice Support other administrative tasks as required, including filing, photocopying, and assisting with practice communications Person Specification: Essential: Strong communication and interpersonal skills Excellent organisational and time-management skills Ability to work as part of a team and independently Basic IT skills and confidence using computer systems Commitment to patient confidentiality and professionalism Friendly, empathetic, and calm under pressure Desirable: Previous experience working in a GP surgery or healthcare setting Knowledge of clinical systems such as SystmOne Understanding of NHS policies and procedures