Cluster General Manager
| Posting date: | 05 August 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 04 September 2025 |
| Location: | South West London |
| Company: | The Gym Group |
| Job type: | Permanent |
| Job reference: | 1357641516 |
Summary
Cluster General Manager
Based: Gyms within your region (South London)
Reporting to: Regional Manager
Here at The Gym Group, we believe we're simply the best in our industry! Our amazing teams have the skills, abilities, and can-do attitudes that make this a great place to work.
We're not like any other gym company; we are The Gym Group - a place where you can #BeYouWithUs and perform to your absolute best. We're the UK's 2nd largest gym business and the 4th largest in Europe. Recognised as a Top 50 Best Place to Work and holding Investors in People Gold, we invest in our people so they can thrive, grow, and succeed.
About the role...
As a Cluster General Manager, you'll lead your home gym and oversee 3-4 additional sites within your region. You'll be responsible for driving operational excellence, leading and developing General Managers, and ensuring every site delivers exceptional member service, a safe and compliant environment, and strong commercial performance.
Day-to-day, you'll:
About you...
Level 2 Fitness Instructor or Level 3 PT qualifications, and Emergency First Aid at Work (EFaW) certification are desirable but not essential
So, we've told you about us and this exciting opportunity - now it's over to you! Click Apply and tell us about YOU. We actively encourage applications from diverse backgrounds and believe in true culture and value alignment.
If you have a disability that makes it difficult to complete your application online, please email your CV to recruitment@thegymgroup.com or call 0203 319 4838 and our Recruitment Team will be happy to help.
Based: Gyms within your region (South London)
Reporting to: Regional Manager
Here at The Gym Group, we believe we're simply the best in our industry! Our amazing teams have the skills, abilities, and can-do attitudes that make this a great place to work.
We're not like any other gym company; we are The Gym Group - a place where you can #BeYouWithUs and perform to your absolute best. We're the UK's 2nd largest gym business and the 4th largest in Europe. Recognised as a Top 50 Best Place to Work and holding Investors in People Gold, we invest in our people so they can thrive, grow, and succeed.
About the role...
As a Cluster General Manager, you'll lead your home gym and oversee 3-4 additional sites within your region. You'll be responsible for driving operational excellence, leading and developing General Managers, and ensuring every site delivers exceptional member service, a safe and compliant environment, and strong commercial performance.
Day-to-day, you'll:
- Coach and support General Managers to achieve site targets
- Build engaged, high-performing teams and develop future leaders
- Maintain safe, well-presented gyms that meet brand standards
- Deliver an outstanding member experience, improving satisfaction scores
- Drive revenue growth, manage costs, and maximise profitability
- Lead community engagement and marketing initiatives across your sites
About you...
- Proven leadership of multi-site or high-performing teams
- Strong communication and organisational skills
- Commercial awareness and drive to achieve targets
- Experience developing talent and succession planning
- A passion for health and fitness and being a true brand ambassador
Level 2 Fitness Instructor or Level 3 PT qualifications, and Emergency First Aid at Work (EFaW) certification are desirable but not essential
So, we've told you about us and this exciting opportunity - now it's over to you! Click Apply and tell us about YOU. We actively encourage applications from diverse backgrounds and believe in true culture and value alignment.
If you have a disability that makes it difficult to complete your application online, please email your CV to recruitment@thegymgroup.com or call 0203 319 4838 and our Recruitment Team will be happy to help.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.