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Ward Administrator

Job details
Posting date: 05 August 2025
Salary: £24,465.00 per year
Additional salary information: £24465.00 a year
Hours: Full time
Closing date: 19 August 2025
Location: Plymouth, PL6 8DH
Company: NHS Jobs
Job type: Permanent
Job reference: C9216-25-1018

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Summary

Deal with enquires, including telephone enquiries in conjunction with and under the direction of the nursing staff. Maintain hospital notes in accordance with PHNT policies and procedures. Receive patients, relatives and visitors to the ward. Enter admissions, transfers and discharges on iPM/SALUS, including ward and department transfers and updating patient information where necessary, within half an hour of patient movement when on duty. Ensure that notes are traced to the unit and traced correctly on iPM. Maintain case notes, re-filing and creating additional volumes where necessary, ensuring all clinical notes are in the current volume, and adding new volumes to iPM. Print front sheets and ensure adequate addressograph labels are available for all patients. Ensure wristbands are printed for all inpatients patients. Trace notes in and out of the unit using iPM. Take, or where relevant, telephone any requests for investigations to relevant departments. Liaise with other departments regarding investigations, recording appointments and pre details in the ward diary and relaying any information to nursing staff and patients. Book transport for admissions, transfers or discharge as required. Get case notes prepared for porters or ambulance crews, photocopying any relevant clinical notes for patients going to hospitals outside of the Trust. Keep notes trolleys clean and tidy. Take red top referrals to consultant secretaries or departments after logging them on the computer system. Distribute and deal with email, re-directing as necessary. Photocopying paperwork and booklets as required. Email information within the Trust as required. Liaise with MEMS, estates and IT with regard to broken equipment. Be required to provide cover for the bookings clerk during periods of absence. GENERAL TO ALL Answers the telephones in a timely polite manner dealing with patient and relative enquiries, taking advice from the senior nurse were appropriate. Be competent with the iPM computer system Maintenance of case notes, including investigation reports, ensuring that all contents are filled strictly in accordance with the order laid down. Attend & contribute to Unit meetings. Assist & teach new staff members regarding working arrangements, Trust policies and strategies. Ensure work is complete and followed through at the end of the shift, communicating with colleges to ensure incomplete jobs are completed the same or following day.

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