Menu

Casual Customer Service Steward

Job details
Posting date: 05 August 2025
Hours: Full time
Closing date: 04 September 2025
Location: nottingham, NG1 5ND
Company: Nottingham City Council
Job type: Permanent
Job reference: 5698

Apply for this job

Summary

Contract Type: Casual

Working Hours: Variable depending on show times and business levels. Must be available for weekends, evenings, and holiday times

Worker Type: Onsite Worker

Salary: Hourly rate of £12.65

Location: Theatre Royal and Royal Concert Hall, Theatre Square, NG1 5ND

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Casual Front of House Stewards

Front of House Stewards are the public face of the organisation and play a key part in ensuring our patrons are always placed at its heart. Our ideal candidates will be able to demonstrate an attention to detail, be confident and charismatic team players, and have a natural flair for sales. They will also have excellent communication skills and a natural ability to think on their feet.

Key duties include checking tickets and assisting customers during their visit, assisting in the receiving and selling of confectionery, ice cream, and merchandise, and ensuring that the Front of House areas are safe, clean and tidy throughout the shift. Full training and uniform will be provided.

Closing date for applications is Sunday 24th August 2025.

Interview Day on Sunday 31st August at 11.00am (TBC) Regrettably if you cannot make this date, we will not be able to consider your application at this time.

We are recruiting for approximately 15 positions, and shifts are generally around 4 hours long. A range of evening and daytime shifts are available.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact David Oxtoby, House Manager, by email at foh.managers@nottinghamcity.gov.uk.

Closing Date: 24th August 2025

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

Apply for this job