CCTV Control Room Operator
| Posting date: | 04 August 2025 |
|---|---|
| Salary: | £24,895 per year |
| Additional salary information: | 20% shift allowance, per annum |
| Hours: | Full time |
| Closing date: | 31 August 2025 |
| Location: | Maidenhead, Windsor & Maidenhead |
| Remote working: | On-site only |
| Company: | Royal Borough of Windsor and Maidenhead |
| Job type: | Permanent |
| Job reference: |
Summary
This is an excellent opportunity for an enthusiastic CCTV Control Room Operator to join our team.
The Role
Working within defined procedures to deliver efficient 24/7 Control Room services, which include monitoring and operating the CCTV systems, radio systems and help points
Providing support for the out of hours service, emergency planning response, site security and associated administrative requirements.
Ensuring compliance with statutory duties, legislation and best practice guidelines.
Working with external and internal stakeholders to gather intelligence and provide information and evidence from these systems in accordance with the Council’s ‘Code of Practice’ and Procedures Manual.
Maintain the Emergency Operations Centre and respond to any emergency in accordance with procedures.
Dealing with Officers from all Directorates, in person, by telephone and by radio. Contact with members of the public by telephone and police officers personally, by radio and by telephone. Contact both personally and by telephone with Members of the Council, also with officers and members from other local authorities, participants in Community Radio schemes and visitors to the Control Room from various organisations
This position involves working 4 consecutive 12 hour shifts, days/nights followed by 4 days off.
What we offer:
32 days annual leave.
Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
Free employee parking close to the offices.
Give As You Earn scheme.
Instant Reward Scheme to recognise and reward innovative achievement.
Employee Assistance Programme providing counselling, advice and information.
Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
Interviews will take place in September.
The Role
Working within defined procedures to deliver efficient 24/7 Control Room services, which include monitoring and operating the CCTV systems, radio systems and help points
Providing support for the out of hours service, emergency planning response, site security and associated administrative requirements.
Ensuring compliance with statutory duties, legislation and best practice guidelines.
Working with external and internal stakeholders to gather intelligence and provide information and evidence from these systems in accordance with the Council’s ‘Code of Practice’ and Procedures Manual.
Maintain the Emergency Operations Centre and respond to any emergency in accordance with procedures.
Dealing with Officers from all Directorates, in person, by telephone and by radio. Contact with members of the public by telephone and police officers personally, by radio and by telephone. Contact both personally and by telephone with Members of the Council, also with officers and members from other local authorities, participants in Community Radio schemes and visitors to the Control Room from various organisations
This position involves working 4 consecutive 12 hour shifts, days/nights followed by 4 days off.
What we offer:
32 days annual leave.
Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
Free employee parking close to the offices.
Give As You Earn scheme.
Instant Reward Scheme to recognise and reward innovative achievement.
Employee Assistance Programme providing counselling, advice and information.
Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
Interviews will take place in September.