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Senior Customer Service Assistant

Job details
Posting date: 04 August 2025
Hours: Full time
Closing date: 03 September 2025
Location: London, W2 1HF
Company: SSP Food Travel Experts
Job type: Permanent
Job reference: 1356630448

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Summary

Senior Customer Service Assistant - Paddington Stores.

Pay Rate: £12.95 per hour.
Hours: Full Time (40 hours)
Shifts: Rotational shifts between 6am and 10:30pm, including weekends.

  • Applicants must be 18 years or older due to certain responsibilities within the role.

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS A SENIOR CUSTOMER SERVICE ASSISTANT YOU’LL:

  • Oversee efficient loading/unloading of catering equipment and stock from trains.
  • Manage order assembly and maintain precise control over inventory.
  • Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
  • Strategically place products to minimize wastage through effective rotation.

WHY JOIN AS SENIOR CUSTOMER SERVICE ASSISTANT?

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

  • Discounted Meal while on shifts.
  • Employee Discounts.
  • Friends and Family Discount App.
  • Award-winning training, apprenticeships and development programs.
  • Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? Apply now and embark on the best part of your journey as a Senior Customer Service Assistant.

Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.

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