Clerk/Receptionist | Liverpool University Hospitals NHS Foundation Trust
| Posting date: | 04 August 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,465 per annum, pro rata |
| Hours: | Part time |
| Closing date: | 03 September 2025 |
| Location: | Liverpool, L9 7AL |
| Company: | Liverpool University Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7337422/287-RSUR-113-25-A |
Summary
**This post is open to employees of the five LAASP organisations. As part of your application, you will be asked to confirm that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women’s Hospital or, The Walton Centre **
The applicant must have excellent and communication skills, face to face and telephone as this role is the first point of contact for patients and visitors to the Hospital.
This role is a rewarding and a busy post.
Once fully trained the successful application will be expected to work on their own.
Reception is staffed between 8:30am to 5pm, Monday to Friday.
First point of contact for visitors, patients and staff.
Telephone enquiries
Liaising with all staff and departments across the Hospital
Training will be provided
Booking / Outcoming appointments
Preparing Clinics
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page.
Providing administration support and general reception cover, you need to be friendly and flexible. Good keyboard skills together with an excellent telephone manner are essential as are good interpersonal skills and a commitment to customer care
Multi-task at busy reception area
Deal with telephone enquiries
Deal with enquiries as they present at the desk.
Preparing future clinics
Booking / Outcoming appointments
This advert closes on Monday 18 Aug 2025