Housing Assistant
| Posting date: | 04 August 2025 |
|---|---|
| Salary: | £31,468.00 per year |
| Hours: | Full time |
| Closing date: | 27 August 2025 |
| Location: | Witney, Oxfordshire |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Cottsway Housing Association |
| Job type: | Permanent |
| Job reference: |
Summary
About the role
We are recruiting for a Housing Assistant to support our busy Neighbourhood Team. You will be assisting the team with providing an excellent housing management service, you will liaise with customers by phone, email and face-to-face. This will also include the co-ordination of an efficient voids and lettings service, managing mutual exchanges, processing our utility void bills plus the processing of other administrative documentation.
To be successful you will have strong administrative skills, attention to detail and an enquiring mind. The ability to handle a busy and high-pressured environment is essential, along with being disciplined to manage a varied workload.
You will have excellent communication skills and be able to interact clearly on the telephone and face to face. The ability to learn how to use our in-house IT systems is essential and full training will be provided to the successful candidate.
A DBS check will be required for the successful applicant as part of our pre-employment checks.
We are recruiting for a Housing Assistant to support our busy Neighbourhood Team. You will be assisting the team with providing an excellent housing management service, you will liaise with customers by phone, email and face-to-face. This will also include the co-ordination of an efficient voids and lettings service, managing mutual exchanges, processing our utility void bills plus the processing of other administrative documentation.
To be successful you will have strong administrative skills, attention to detail and an enquiring mind. The ability to handle a busy and high-pressured environment is essential, along with being disciplined to manage a varied workload.
You will have excellent communication skills and be able to interact clearly on the telephone and face to face. The ability to learn how to use our in-house IT systems is essential and full training will be provided to the successful candidate.
A DBS check will be required for the successful applicant as part of our pre-employment checks.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.