8596 - Team Leader - Port Talbot
| Posting date: | 04 August 2025 |
|---|---|
| Salary: | £28,312 to £30,011 per year |
| Hours: | Full time |
| Closing date: | 20 August 2025 |
| Location: | SA13 1SB |
| Remote working: | On-site only |
| Company: | Ministry of Justice |
| Job type: | Permanent |
| Job reference: | 8596 |
Summary
Criminal Fines Collection and Enforcement Team Leader
Who Are We?
Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people’s lives to deliver justice. If this sounds like you, please apply.
HM Courts and Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Joining us is a chance to play a pivotal role in the smooth running of our Courts and Tribunals, which give people and businesses access to potentially life-changing justice. Not only will your work be of crucial importance for those who use our services, you’ll be able to build a varied, challenging and rewarding career.
About Criminal Fines Collection and Enforcement
Criminal Fines Collection and Enforcement (Enforcement) is a key function within HMCTS. Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.
The key purpose of the role is to
Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary, and management.
Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives, using Lean TIBs, SOPs and other continuous improvement tools.
To assist in the delivery of performance against targets.
Key responsibilities
Lead a team of staff ensuring that its members are organised, and fully skilled to meet their work objectives. Effectively managing both team and individual performance, addressing any issues as they arise, in line with HR policy.
Lead the implementation of efficient and consistent administrative practices, procedures and standards, implementing solutions to identified problems.
Manage resources (including staff and facilities) to ensure excellent customer service to all stakeholders, judiciary and management.
Monitor key performance areas, analysing performance trends and making recommendations for improvement to the Delivery Manager.
What will the successful candidate look like?
We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly.
You will need strong organisational and communication skills as well as being a good team player. You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do.
Skilled Worker visa
From 22 July 2025, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria where a lower salary can be considered. Therefore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. Please go to www.gov.uk/skilled-worker-visa for more information.
Who Are We?
Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people’s lives to deliver justice. If this sounds like you, please apply.
HM Courts and Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Joining us is a chance to play a pivotal role in the smooth running of our Courts and Tribunals, which give people and businesses access to potentially life-changing justice. Not only will your work be of crucial importance for those who use our services, you’ll be able to build a varied, challenging and rewarding career.
About Criminal Fines Collection and Enforcement
Criminal Fines Collection and Enforcement (Enforcement) is a key function within HMCTS. Enforcement employs approximately 1,500 staff across 50 locations in England and Wales. We are responsible for making sure convicted parties comply with fines and other financial penalties imposed by the criminal courts. This department is also responsible for compliance with Confiscation Orders imposed by the Crown Courts and the payment of Fixed Penalty tickets issued by police forces.
The key purpose of the role is to
Manage and plan the workload of a team which provides administrative support and excellent customer service to all stakeholders, judiciary, and management.
Lead and manage a team of staff, ensuring that its members are organised, and fully skilled to meet their work objectives, using Lean TIBs, SOPs and other continuous improvement tools.
To assist in the delivery of performance against targets.
Key responsibilities
Lead a team of staff ensuring that its members are organised, and fully skilled to meet their work objectives. Effectively managing both team and individual performance, addressing any issues as they arise, in line with HR policy.
Lead the implementation of efficient and consistent administrative practices, procedures and standards, implementing solutions to identified problems.
Manage resources (including staff and facilities) to ensure excellent customer service to all stakeholders, judiciary and management.
Monitor key performance areas, analysing performance trends and making recommendations for improvement to the Delivery Manager.
What will the successful candidate look like?
We are looking for resilient, resourceful, and adaptable individuals who can show they have the experience required to deliver in a fast-paced organisation and can thrive in an environment that is changing constantly.
You will need strong organisational and communication skills as well as being a good team player. You will demonstrate a strong ability to prioritise workloads, adapt to changing priorities and most importantly put the customer at the forefront of everything you do.
Skilled Worker visa
From 22 July 2025, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship.
The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradeable points, or you meet other criteria where a lower salary can be considered. Therefore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks.
If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. Please go to www.gov.uk/skilled-worker-visa for more information.