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Care Navigator
| Posting date: | 01 August 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 13 August 2025 |
| Location: | Wells, BA5 1XJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1063-25-0001 |
Summary
Were looking for a Care Navigator to join our friendly reception and admin team. This is a key frontline role where youll be helping patients get the care they need, while supporting the wider practice with a range of admin and coordination tasks. Your day-to-day work will include greeting patients, booking appointments, answering queries (in person and by phone), and signposting patients to the right service or clinician. Youll also process home visit requests, handle incoming mail, update patient records, and liaise with healthcare professionals both in and outside the practice. Youll need to be confident using computers and able to stay calm and organised in a busy environment. Good communication skills are essential, along with the ability to use your judgement and initiative especially when helping patients who need urgent attention. Other duties include helping keep the reception area tidy and welcoming, supporting with opening and closing the building, and assisting with general practice tasks as needed. Experience in a similar role is an advantage, but full training will be given. Most importantly, were looking for someone reliable, adaptable, and committed to providing a great service to our patients.