Community Paediatrics Team Secretary
Posting date: | 01 August 2025 |
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Salary: | £24,937.00 to £26,598.00 per year |
Additional salary information: | £24937.00 - £26598.00 a year |
Hours: | Full time |
Closing date: | 15 August 2025 |
Location: | Kettering, NN15 7PW |
Company: | NHS Jobs |
Job type: | Permanent |
Job reference: | C9270-25-0552 |
Summary
1. To effectively manage self, workload and responsibilities for LAC, Adoption & RTT processes. 2. To register all new referrals on the system (SystmOne) 3. Dealing with all telephone queries and directing as appropriate. 4. To ensure that a high level of patient care is demonstrated at all times and that the privacy and dignity if all families and young people is respected. 5. Provide comprehensive administrative support to the wider team and Team Lead. 6. Daily organisation of the office including opening post, distributing appropriately and proactively and delegating duties. 7. Record queries from face to face/post/email/phone contact and be responsible for passing on to the most appropriate person if beyond own control. 8. Tasks involving childrens records; scanning, archiving, emails, appointment booking and checking clinical letters. 9. Provide support to other members of administrative staff in cases of sickness or leave. 1. To effectively manage self, workload and responsibilities for LAC, Adoption & RTT processes. 2. To register all new referrals on the system (SystmOne) 3. Dealing with all telephone queries and directing as appropriate. 4. To ensure that a high level of patient care is demonstrated at all times and that the privacy and dignity if all families and young people is respected. 5. Provide comprehensive administrative support to the wider team and Team Lead. 6. Daily organisation of the office including opening post, distributing appropriately and proactively and delegating duties. 7. Record queries from face to face/post/email/phone contact and be responsible for passing on to the most appropriate person if beyond own control. 8. Tasks involving childrens records; scanning, archiving, emails, appointment booking and checking clinical letters. 9. Provide support to other members of administrative staff in cases of sickness or leave. 10. Given the vulnerability of the client group and the amount of client contact, any safeguarding concerns to be immediately raised with Team lead or lead clinician. 11. Ensure accurate and timely input of data across all systems. 12. To offer training and support for administrative staff in the service including bank admin staff, and for clinical staff on systems and data entry. 13. Adhoc Reception cover via Rota system. 14. Any other duties in line an appropriate to this role, as requested by the Team Lead.