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Customer Service Assistant (CSLIB1461)
| Posting date: | 01 August 2025 |
|---|---|
| Salary: | £25,249 to £26,093 per year, pro rata |
| Hours: | Part time |
| Closing date: | 15 August 2025 |
| Location: | Leeds, West Yorkshire |
| Remote working: | On-site only |
| Company: | University of Leeds |
| Job type: | Permanent |
| Job reference: | CSLIB1461 |
Summary
This role will be based on the University campus.
The shift pattern for the role is:
- Friday, Saturday, Sunday and Monday, 16:30 – 00:30 – 28 hours per week.
The role is term-time only, working 36 weeks per year.
You will be working as part of a team providing high-quality front-line support to the University’s staff and students, and to external customers across our libraries as required. Main duties include ensuring our Libraries are welcoming spaces for visitors as well as answering enquiries and assisting our customers in getting the most out of our spaces and services.
You will be allocated to a particular Library as your base site. You will from time to time be required to work across other campus library sites to provide cover for Service points in line with operational needs.
The shift pattern for the role is:
- Friday, Saturday, Sunday and Monday, 16:30 – 00:30 – 28 hours per week.
The role is term-time only, working 36 weeks per year.
You will be working as part of a team providing high-quality front-line support to the University’s staff and students, and to external customers across our libraries as required. Main duties include ensuring our Libraries are welcoming spaces for visitors as well as answering enquiries and assisting our customers in getting the most out of our spaces and services.
You will be allocated to a particular Library as your base site. You will from time to time be required to work across other campus library sites to provide cover for Service points in line with operational needs.