Administrative Officer AO - Band E
| Posting date: | 31 July 2025 |
|---|---|
| Salary: | £12.36 per hour |
| Hours: | Full time |
| Closing date: | 07 August 2025 |
| Location: | Cardiff, Cardiff, CF10 1ET |
| Company: | Brook Street |
| Job type: | Temporary |
| Job reference: | BBBH419547_1753978975 |
Summary
We're Hiring: Administrative Officer - Cardiff
Full-Time | Monday to Friday | Office-Based
Location: Cardiff
Pay Rate: £12.36 per hour (rising to £12.56 after 12 weeks)
Are you highly organised with strong administrative and customer service skills? Want to support the justice system in a vital front-line role? Join Her Majesty's Courts and Tribunals Service (HMCTS) as an Administrative Officer in Cardiff.
About the Role
As an Administrative Officer, you'll be part of a supportive team helping to ensure the smooth running of courts and tribunals. You'll carry out a wide range of admin tasks and be a key point of contact for members of the public, legal professionals, and the judiciary.
This is an exciting opportunity to make a real impact, supporting justice while developing your own skills through continuous improvement tools and practices.
Key Responsibilities
Administration & Operations
- Prepare files and court documents
- Manage in-house systems and data entry
- Handle post, photocopying, filing, and bookings
- Support court clerking, listings, hearings, and user assistance
- Communicate with judiciary, legal professionals, and court users
Casework & Document Handling
- Process legal documents, court orders, claims, and results
- Validate and check data, ensure compliance
- Handle fees, fines, and basic financial calculations
Team & Continuous Improvement
- Participate in team meetings and improvement projects
- Take on ad hoc roles such as Jury Bailiff Officer or L&D Coordinator
About You
We're looking for someone who:
- Has 5 GCSEs (grades A-C)* or equivalent, or relevant administrative experience
- Possesses strong IT and data entry skills
- Works well under pressure and can manage their own workload
- Is professional, reliable, and confident communicating with people at all levels
- Has a positive attitude to teamworking and continuous improvement
Why Join HMCTS?
- Be part of the Operational Delivery Profession, supporting public services
- Receive training and development opportunities
- Play a key role in the UK's justice system
- Enjoy working in a structured, team-focused environment
Start a career with purpose - apply now to join our team in Cardiff!
For more information or to apply, please [insert application instructions or link].
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Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.