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Medical administrator

Job details
Posting date: 31 July 2025
Salary: £12.21 per hour
Additional salary information: £12.21 an hour
Hours: Full time
Closing date: 15 August 2025
Location: Birmingham, B31 5ER
Company: NHS Jobs
Job type: Permanent
Job reference: A5572-25-0000

Summary

This job description is based on an evaluation of the position at the time this description was written. This job description will change from time to time as tasks, organisation and technology change. Accordingly, the employer reserves the unlimited right to revise all or any part of this job description and the essential functions of the job and to add or eliminate essential functions of any position. Designation of any job duty as an "essential function" is not intended as an assurance or guarantee that an employee has any right to perform the particular job duty, except as required by the employer. To ensure the smooth day to day running of the Reception area, ensuring Reception duties are completed efficiently and adhere to the guidelines that are laid down by doctors and management. To ensure that patients are received assisted and directed appropriately in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. To streamline the flow of clinical correspondence through the organisation, by reducing the number of letters that GPs need to process. This should ensure that GPs are able to give priority to the most appropriate correspondence. This will include emails and clinical tasks. The Administrator will follow the Workflow Optimisation Flowchart and protocol.