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8447 - Specialist Support Services Administrator

Job details
Posting date: 31 July 2025
Salary: £28,122 to £29,611 per year
Hours: Full time
Closing date: 26 August 2025
Location: WV10 7PU
Remote working: Hybrid - work remotely up to 3 days per week
Company: Ministry of Justice
Job type: Permanent
Job reference: 8447

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Summary

This specialist position involved to areas of work: Training Administration and Reprographics.

Training Administration

The ideal candidate will need to have strong proficiency in Microsoft Office applications, particularly Excel. Experience in managing training records, coordinating schedules of training events and supporting training-related tasks is essential.

Reprographics

This aspect of the role requires the candidate to attend the Wolverhampton office twice a week to carry out reprographics duties. These may include printing, copying, binding, and preparing materials to support various departments.

Some Key responsibilities

To undertake all required pre and post specialist administration work, ensuring accurate and timely information is provided to the Interventions Specialist Trainers, National Specialist Leads and where appropriate the Quality Assurance team.

To support data assurance and information tracking systems, ensuring appropriate supervisors and managers are notified of any necessary updates and anomalies.

To update all tracking and recording systems; supporting processes to ensure all are kept up-to-date and that any outstanding items are followed?up accordingly.

Ensure accurate and efficient production, distribution, and collection of all training materials for each IS training event, or any other event, where the department is commissioned to provide. Production of material is to be planned in line with training directory, business plan and changing demand and or/need.

To contribute to the design of appropriate IS administration systems and provide administrative support for all IS systems.

Communicate effectively with the nationally contracted courier regarding the effective and efficient collection and delivery of training crates. Maintain the tracking system to monitor progress of the crates and update accordingly, reporting any potential loss of materials to managers as required.

Produce and distribute relevant materials post training such as certificates and reports.

To provide effective and efficient administrative support to all teams within IS as required, including Data losses and booking meeting rooms, etc.

Engage with managers and supervisors with implementing and updating processes as required, including following feedback received from stakeholders as appropriate.

To assist in the delivery of regular and ad hoc meetings as required by management, including making appropriate arrangements, taking good quality minutes and following up identified action points.

Conduct general office duties, including shredding, photocopying documents, postal duties and maintaining filing systems

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