Housing Officer
| Posting date: | 31 July 2025 |
|---|---|
| Salary: | £28,000.00 to £32,000.00 per year |
| Hours: | Full time |
| Closing date: | 29 August 2025 |
| Location: | Wrexham, Wrexham, LL11 0EW |
| Company: | Manpower UK Limited |
| Job type: | Permanent |
| Job reference: | BBBH419454_1753906916 |
Summary
Job Title: Housing Officer
Location: Wrexham and wider Wales
Contract: Permanent
Hours: 40 hours per week, Monday to Friday, 8:30 am-5:00 pm
Salary: £28,000 - £35,000 per annum
A full UK driving licence and access to your own vehicle is essential.
The successful applicant will be required to complete a DBS and CTC clearance
Manpower UK is currently recruiting for a dedicated Housing Officer on behalf of our client. This field-based role will see you supporting a caseload of vulnerable service users across Wrexham and Wales, helping to maintain their wellbeing and ensure properties are managed to the highest standard.
This is a vital role offering a mix of people-focused support and property management. You'll work independently while collaborating with a wider operational team and external stakeholders.
Main Responsibilities
Service User Support:
- Manage a caseload of up to 250 individuals in supported accommodation
- Conduct monthly welfare visits and bi-weekly wellbeing checks
- Induct service users into their new accommodation
- Signpost to local services including GPs, charities and council support
- Respond to absconsions and incidents as appropriate
- Assist with transport or relocation when required
Property Management:
- Carry out property inspections and identify maintenance needs
- Report, arrange, or carry out minor repairs
- Ensure inventory compliance and property readiness post-move-out
- Maintain health and safety and certification standards
- Liaise with landlords and prepare terminated properties for handback
Collaboration & Communication:
- Work closely with your team leader and local colleagues
- Attend internal and external meetings as needed
- Engage with local authorities and support agencies
What We're Looking For
- Experience in housing, tenancy management, or social care
- Confident working independently with a strong sense of responsibility
- Strong organisational and record-keeping skills
- Ability to handle sensitive situations professionally
- Full UK driving licence and access to a vehicle
- Willingness to undergo an enhanced DBS and Counter Terrorism Clearance
Benefits Package
- 25 days annual leave plus bank holidays
- Westfield Health membership (cashback and discounts)
- Life Cover (2x salary)
- Laptop, phone and equipment provided (if needed for the role)
- Employer pension contribution (4% employer / 4% employee)
- Referral Scheme
- 6-month probation period