Transfer of Care Hub Lead | Epsom and St Helier University Hospitals NHS Trust
| Posting date: | 30 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £82,906 - £94,632 pa Inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 29 August 2025 |
| Location: | Carshalton, SM5 1AA |
| Company: | Epsom and St Helier University Hospitals NHS Trust |
| Job type: | Permanent |
| Job reference: | 7322114/343-7322114-FM-AG |
Summary
This role is key in developing the operating processes for the Transfer of Care Hub (ToCH), and the relationships with health and care partners across the acute, community, social and voluntary care sectors to drive the changes required to streamline the discharge processes across all discharge pathways.
TheTransferofCareHub(ToCH) will bebasedatSt Helier Hospital and will bring together key specialist teams from across the health and social care sector under one umbrella to facilitate discharges of patients with ongoing complex health and care needs.
The ToCH is undergoing significant transformation to enable a fully integrated model joining up providers to deliver effective discharge planning and pathway management, and to optimise the current resource of discharge coordinators currently based within the acute trust.
Sutton Alliance have developed a clear vision to improve and streamline the discharge processes for patients leaving hospital after an acute spell of care, and this role will be responsible for setting up the ToCH across the health and care system and will start this exciting programme towards enabling this vision.
The successful candidate will need an in-depth knowledge of discharge processes aligned with the ability to forge excellent working relationships with operational and managerial partners across the health and care system.
The Transfer of Care Hub (ToCH), based at St. Helier Hospital, brings together key specialist teams from across the health and social care sector under one umbrella to facilitate discharges of patients with ongoing complex health and care needs. These include a team of community health providers, South West London Integrated Care Board (SWLICB), London Borough of Sutton Social Care and Brokerage teams (LBS), housing services and voluntary organisations.
The post holder will lead the strategic development of the TOC as set out and agreed by the Sutton Alliance. They will implement and deliver responsive out of hospital pathways and provision to ensure that collaborative services within the community (notably those provided by Sutton Health and Care, LBS, Primary Care and the voluntary sector) are as responsive as they possibly can be to the capacity demands within the acute trust.
The post holder will be accountable for the operational management of the ToCH including direct line management of the restructured Discharge Coordinator Team Leaders and matrix management of all other professionals who are part of the infrastructure.
St George’s, Epsom and St Helier University Hospitals (ESTH) and Health Group cares for a population of four million people in SW London and NE Surrey.
After years of collaboration, our 2 Trusts became a hospitals group in 2021. While remaining as 2 separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our workforce.
Sutton Health and Care (SHC) was an innovative joint venture between local partner health and social care organisations, which sees community services fully integrated to support the delivery of a new model of care for the people of Sutton.
Hosted by ESTH, the model ensures the breaking down of traditional organisational barriers to enable the provision of care to be wrapped around the patient.
An Alliance Board representing all partners has been formulated to support consensus decision making. SHC's vision is to deliver seamless excellent coordinated care that is person centred and of high quality for people at risk of an unrequired hospital admission and for those that require admission ensure they are supported promptly to get home again as quickly as possible.
SHC prides itself on having a highly dedicated team and offer a stimulating and dynamic working environment with a wide range of staff benefits and development opportunities. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our ongoing achievements.
Please see the attached supporting document which contains more information about the Transfer of Care Hub Lead role at Epsom and St Helier.
This advert closes on Wednesday 13 Aug 2025