Resource Manager
| Posting date: | 30 July 2025 |
|---|---|
| Salary: | £29,001 per year |
| Additional salary information: | Starting from £29,001 DOE |
| Hours: | Full time |
| Closing date: | 29 August 2025 |
| Location: | Folkestone, Kent |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Sleeping Giant Media Limited |
| Job type: | Permanent |
| Job reference: |
Summary
ROLE: Resource Manager
DEPARTMENT: Operations Team
RIGHT TO WORK: Applicants must have the right to work in the UK, as we are unable to provide visa sponsorship.
NO RECRUITMENT AGENCIES: Please note that we are not seeking assistance from recruitment agencies for this role. We have established relationships with selected partners and will reach out to them directly if support is needed.
LOCATION: Folkestone, Kent/Hybrid - This is a hybrid role based in the UK, with a minimum of three days a week required in our Folkestone office for training, collaboration and client meetings. We understand that everyone’s circumstances are different and are open to discussing how we can support you to meet this requirement.
DURATION: Permanent, Full Time. Working Monday to Friday 9am-5:30pm (37.5 hours weekly).
PACKAGE: Starting from £29,001 DOE+Benefits. We’re proud to be a Real Living Wage employer. We publish salaries in all job ads to ensure transparency and fairness for every candidate.
OVERVIEW
We’re Sleeping Giant Media. A multi-award-winning digital marketing agency on a mission to make digital better. From Folkestone to Europe, we help businesses grow through smart strategy, creative thinking and genuine partnership.
Right now, we’re looking for a Resource Manager to join our growing team. As part of our journey toward B Corp certification, we’re building a workplace grounded in equity, transparency and purpose. Where impact matters just as much as performance.
We believe in flexible working, diverse voices and giving people the space to thrive. If you're someone who loves learning, tackling new challenges and being part of something meaningful, we think you'll fit right in.
THE ROLE
This is a key operational role focused on managing people resources across teams to ensure smooth, efficient project delivery.
1. Lead weekly resourcing and scheduling across departments to optimise team capacity.
2. Maintain and update the master resource schedule in Scoro or Deal Planner.
3. Collaborate with Heads of PODs and Project Managers to allocate work effectively and resolve conflicts.
4. Provide real-time visibility on availability, utilisation, and future capacity needs.
5. Forecast demand and flag hiring or freelancer requirements in line with project pipelines.
6. Manage a freelancer pool and support cost tracking and reporting with Finance.
7. Create and maintain dashboards and reports that highlight team utilisation, overburn risks, and resourcing insights.
8. Champion best practice use of resourcing tools and lead training across teams.
9. Continuously improve resourcing workflows, documentation, and data accuracy.
10. Act as a central liaison between delivery, operations, and leadership teams.
THE PERSON
You’re a natural organiser who thrives in a fast-paced environment and enjoys bringing clarity to complexity.
1. Passionate about digital marketing operations and purposeful work.
2. Comfortable managing multiple projects and deadlines with strong attention to detail.
3. Highly organised and solution-focused, with a proactive approach to problem-solving.
4. A confident communicator who builds strong relationships across teams.
5. Experience leading, mentoring, or guiding others in process and performance.
6. Able to work both independently and collaboratively across departments.
7. Curious and open to learning new systems, approaches, and tools (including AI!).
8. Self-motivated, with a drive to continually improve and support team success.
REQUIREMENTS
We’re looking for someone with the right mindset, skills, and experience to make a meaningful impact.
1. Previous experience in a resourcing, operations, or traffic management role — ideally agency-side.
2. Strong understanding of project lifecycles, team capacity planning, and delivery frameworks.
3. Proficient in tools like Scoro, Deal Planner, or similar project/resource planning platforms.
4. Data-driven and confident interpreting reports to inform decision-making.
5. Familiarity with managing freelancers and understanding cost/margin considerations.
6. Strong knowledge of G Suite and experience managing reports and dashboards.
7. GCSE Maths and English (C and B grade or higher) or equivalent standard.
We know that no candidate will tick every box. If you’re excited about this role and believe you could be a good fit, we encourage you to apply.
BENEFITS
We’ve created a place where you can do great work and enjoy doing it. Here’s what you get:
1. Hybrid working
2. Healthcare cash plan (includes dependants)
3. 24/7 access to doctors and counsellors
4. Employee Assistance Programme (EAP)
5. Pension with salary sacrifice option
6. 10 paid sick days
7. Birthday day off
8. Fully stocked kitchen, games, and great social events
9. Paid training, conferences, and continuous development
10. Charity initiatives and volunteer opportunities
OTHER INFO
Sleeping Giant Media is committed to equality and diversity. We welcome applications from everyone regardless of background, identity, or circumstance. We’re building an inclusive workplace where everyone can thrive.
Applicants must have the right to work in the UK, as we are unable to provide visa sponsorship.
Need adjustments or support during the application process? We’ve got you, just let us know.
Visit our website for the full job ad and to apply!
DEPARTMENT: Operations Team
RIGHT TO WORK: Applicants must have the right to work in the UK, as we are unable to provide visa sponsorship.
NO RECRUITMENT AGENCIES: Please note that we are not seeking assistance from recruitment agencies for this role. We have established relationships with selected partners and will reach out to them directly if support is needed.
LOCATION: Folkestone, Kent/Hybrid - This is a hybrid role based in the UK, with a minimum of three days a week required in our Folkestone office for training, collaboration and client meetings. We understand that everyone’s circumstances are different and are open to discussing how we can support you to meet this requirement.
DURATION: Permanent, Full Time. Working Monday to Friday 9am-5:30pm (37.5 hours weekly).
PACKAGE: Starting from £29,001 DOE+Benefits. We’re proud to be a Real Living Wage employer. We publish salaries in all job ads to ensure transparency and fairness for every candidate.
OVERVIEW
We’re Sleeping Giant Media. A multi-award-winning digital marketing agency on a mission to make digital better. From Folkestone to Europe, we help businesses grow through smart strategy, creative thinking and genuine partnership.
Right now, we’re looking for a Resource Manager to join our growing team. As part of our journey toward B Corp certification, we’re building a workplace grounded in equity, transparency and purpose. Where impact matters just as much as performance.
We believe in flexible working, diverse voices and giving people the space to thrive. If you're someone who loves learning, tackling new challenges and being part of something meaningful, we think you'll fit right in.
THE ROLE
This is a key operational role focused on managing people resources across teams to ensure smooth, efficient project delivery.
1. Lead weekly resourcing and scheduling across departments to optimise team capacity.
2. Maintain and update the master resource schedule in Scoro or Deal Planner.
3. Collaborate with Heads of PODs and Project Managers to allocate work effectively and resolve conflicts.
4. Provide real-time visibility on availability, utilisation, and future capacity needs.
5. Forecast demand and flag hiring or freelancer requirements in line with project pipelines.
6. Manage a freelancer pool and support cost tracking and reporting with Finance.
7. Create and maintain dashboards and reports that highlight team utilisation, overburn risks, and resourcing insights.
8. Champion best practice use of resourcing tools and lead training across teams.
9. Continuously improve resourcing workflows, documentation, and data accuracy.
10. Act as a central liaison between delivery, operations, and leadership teams.
THE PERSON
You’re a natural organiser who thrives in a fast-paced environment and enjoys bringing clarity to complexity.
1. Passionate about digital marketing operations and purposeful work.
2. Comfortable managing multiple projects and deadlines with strong attention to detail.
3. Highly organised and solution-focused, with a proactive approach to problem-solving.
4. A confident communicator who builds strong relationships across teams.
5. Experience leading, mentoring, or guiding others in process and performance.
6. Able to work both independently and collaboratively across departments.
7. Curious and open to learning new systems, approaches, and tools (including AI!).
8. Self-motivated, with a drive to continually improve and support team success.
REQUIREMENTS
We’re looking for someone with the right mindset, skills, and experience to make a meaningful impact.
1. Previous experience in a resourcing, operations, or traffic management role — ideally agency-side.
2. Strong understanding of project lifecycles, team capacity planning, and delivery frameworks.
3. Proficient in tools like Scoro, Deal Planner, or similar project/resource planning platforms.
4. Data-driven and confident interpreting reports to inform decision-making.
5. Familiarity with managing freelancers and understanding cost/margin considerations.
6. Strong knowledge of G Suite and experience managing reports and dashboards.
7. GCSE Maths and English (C and B grade or higher) or equivalent standard.
We know that no candidate will tick every box. If you’re excited about this role and believe you could be a good fit, we encourage you to apply.
BENEFITS
We’ve created a place where you can do great work and enjoy doing it. Here’s what you get:
1. Hybrid working
2. Healthcare cash plan (includes dependants)
3. 24/7 access to doctors and counsellors
4. Employee Assistance Programme (EAP)
5. Pension with salary sacrifice option
6. 10 paid sick days
7. Birthday day off
8. Fully stocked kitchen, games, and great social events
9. Paid training, conferences, and continuous development
10. Charity initiatives and volunteer opportunities
OTHER INFO
Sleeping Giant Media is committed to equality and diversity. We welcome applications from everyone regardless of background, identity, or circumstance. We’re building an inclusive workplace where everyone can thrive.
Applicants must have the right to work in the UK, as we are unable to provide visa sponsorship.
Need adjustments or support during the application process? We’ve got you, just let us know.
Visit our website for the full job ad and to apply!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.