Facilities Coordinator
| Posting date: | 30 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 29 August 2025 |
| Location: | London, UK |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 146747 |
Summary
Facilities Coordinator
Location: London, SE18 4QH
Hours of work: 37.5
Contract Type: Permanent
We are currently recruiting for a Facilities Coordinator to be based at the Queen Elizabeth Hospital (QEH) in the ISS Office.
In this role, you will work closely with the on-site teams to ensure all jobs are logged correctly, tracked efficiently, and that any issues are reported through the correct channels.
This is a fantastic opportunity to join a supportive and welcoming team, where you will feel truly valued for the work you do.
Job Description
You’ll be working closely with the Contract Operations Manager (CON) and Key Account Manager (KAM), gaining exposure to a wide range of facilities management activities.
It’s an excellent entry point into Facilities Management, offering the chance to learn and develop broader skills as a Facilities Coordinator, while being part of a team that’s committed to delivering a high-quality service to our client.
Key Responsibilities
Compile monthly reports, action logs, minutes, and support KAM with key reporting and dashboard updates.
Act as point of contact for clients, handling calls, queries, comms and coordination of Trust/ISS meetings.
Prepare slide reports and materials for contract, soft FM and operational meetings.
Raise POs, IT and systems access requests, and support with safeguard and near-hit reporting.
Provide administrative support to managers, including staff initiatives, awards, events and CSR activities.
Support wellbeing and engagement programmes, including My Voice survey actions.
Maintain accurate structures, processes and reporting, ensuring alignment with Trust and ISS requirements.
Professional and Personal Competencies/Qualifications
Strong organisational skills with ability to multitask effectively
Computer literate with good working knowledge of MS Office
Proven administrative experience (FM background not essential)
Excellent attention to detail and accuracy in work
Good communication and interpersonal skills
Ability to prioritise workload and manage competing demands
Flexible and adaptable approach to tasks and responsibilities
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: London, SE18 4QH
Hours of work: 37.5
Contract Type: Permanent
We are currently recruiting for a Facilities Coordinator to be based at the Queen Elizabeth Hospital (QEH) in the ISS Office.
In this role, you will work closely with the on-site teams to ensure all jobs are logged correctly, tracked efficiently, and that any issues are reported through the correct channels.
This is a fantastic opportunity to join a supportive and welcoming team, where you will feel truly valued for the work you do.
Job Description
You’ll be working closely with the Contract Operations Manager (CON) and Key Account Manager (KAM), gaining exposure to a wide range of facilities management activities.
It’s an excellent entry point into Facilities Management, offering the chance to learn and develop broader skills as a Facilities Coordinator, while being part of a team that’s committed to delivering a high-quality service to our client.
Key Responsibilities
Compile monthly reports, action logs, minutes, and support KAM with key reporting and dashboard updates.
Act as point of contact for clients, handling calls, queries, comms and coordination of Trust/ISS meetings.
Prepare slide reports and materials for contract, soft FM and operational meetings.
Raise POs, IT and systems access requests, and support with safeguard and near-hit reporting.
Provide administrative support to managers, including staff initiatives, awards, events and CSR activities.
Support wellbeing and engagement programmes, including My Voice survey actions.
Maintain accurate structures, processes and reporting, ensuring alignment with Trust and ISS requirements.
Professional and Personal Competencies/Qualifications
Strong organisational skills with ability to multitask effectively
Computer literate with good working knowledge of MS Office
Proven administrative experience (FM background not essential)
Excellent attention to detail and accuracy in work
Good communication and interpersonal skills
Ability to prioritise workload and manage competing demands
Flexible and adaptable approach to tasks and responsibilities
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.