Trainee Library Assistant
| Posting date: | 30 July 2025 |
|---|---|
| Salary: | £24,625.00 to £25,674.00 per year |
| Additional salary information: | £24625.00 - £25674.00 a year |
| Hours: | Full time |
| Closing date: | 17 August 2025 |
| Location: | Torquay, TQ2 7AA |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9388-25-0949 |
Summary
Customer service Work on the library enquiry desk, assisting users with information enquiries and providing advice covering the full range of library services Responding to enquiries received in person, over the phone or via email Support library users undertaking research and literature searches by advising on appropriate databases and locating clinical research Provide assistance to users on library IT equipment, including straightforward troubleshooting Provide basic inductions for new library members Housekeeping tasks (Training will be provided on all library systems) Administration of OpenAthens accounts for several local Trusts, including password resets and checking users eligibility for access Process registration forms for new library users and help maintain existing user records on the regional library management system Process new items purchased by the library, including checking for reservations, checking accuracy of records, and security-tagging items Library management system housekeeping, including book weeding and deleting old user records Chase and monitor overdue notices Administer inter-library loans by supplying items requested by other NHS libraries and processing requests for books and research articles from our users in a timely manner Attend and participate in team meetings or any other Trust or regional meetings as designated Monitor library stationery requirements and order/receipt goods as required Provide clerical duties to support the library service, including scanning, sorting post, taking minutes of meetings etc. Provide administrative support to any other areas as required Tidying and checking shelves Promotional activities Promote use of library resources and assist in the preparation of library guides, information packs and induction packs Help produce displays and other promotional material and contribute to outreach activities Send welcoming emails to all new staff members Help maintain the library website as required Quality improvement Help collect statistics and monitor use as part of a rolling programme of quality improvement Contribute ideas for improving existing services or suggesting new services This job description is not exhaustive. Staff may be required to undertake any other duties at the request of the line manager, which are commensurate with the band.