Housing Support Services Officer

Dyddiad hysbysebu:	30 Gorffennaf 2025
Cyflog:	£17,113 i £18,499 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£28,522 - £30,832 per annum FTE
Oriau:	Rhan Amser
Dyddiad cau:	25 Awst 2025
Lleoliad:	Hailsham, East Sussex
Gweithio o bell:	Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos
Cwmni:	Wealden District Council
Math o swydd:	Cytundeb
Cyfeirnod swydd:	E1023c

Crynodeb

Do you have experience of working with the public and a commitment to making sure services are first class? This could be the role for you.


Who?

We are looking for someone who is self-motivated, organised and enthusiastic. A good teamwork ethic is essential but also the drive to work independently. The post holder will need to have good computer skills, good communication skills and the desire to provide excellent customer service.


What will you be doing?

You will be part of a small but busy team providing administrative and clerical support to the wider Housing/Tenancy Management team, and giving a first point of call for residents. This involves using several computer systems and liaising with contractors.


What do you need?

Educated to GCSE grade C or equivalent in English Language, you will need to be flexible, be able to show initiative, and have the ability to interpret customer needs and provide solutions over the telephone and in person.

You will require good written and verbal communications skills, experience of IT systems including word and of dealing with customers in a service environment.


What do we offer?

• Working for a great, forward thinking Local Authority.
• Excellent salary, pension, flexible working, fantastic employee benefits and
comprehensive staff health & wellbeing scheme.
• A friendly, supportive team and a range of opportunities for continuing professional development.
• Hybrid working with the ability to work from home as well as from our newly refurbished offices in Hailsham.
• Free parking.


Post Number: E1023
Closing Date: 25 August 2025
Interview Date: 8 September 2025


Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.


To Apply

*Please note the system will be down from Friday 1 – Sunday 3 August 2025*

Please visit our ‘How to Apply’ page for advice on how best to complete your application.

Click on the “Apply Online Now” link to be taken to our online recruitment portal. You will be prompted to log in to your existing account or create a new one. Remember to add a contact email address and mobile number when applying.

Please note applications could time out. So, ensure you have created an account and save your information as you go along. We would suggest you keep a copy of your personal statement on a separate document until you are ready to paste this into your application and submit.

If you are unable to apply online, have a query or require an alternative application method, please email human.resources@wealden.gov.uk or call 01892 602424. Make sure you know the post number and include it in your email or provide it when asked during your telephone call.

Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd

Gwybodaeth am Hyderus o ran Anabledd

Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.