Administrator/Receptionist
| Posting date: | 30 July 2025 |
|---|---|
| Salary: | £26,005 per year |
| Additional salary information: | including London Weighting where appropriate |
| Hours: | Full time |
| Closing date: | 07 August 2025 |
| Location: | Kingston, South West London |
| Remote working: | On-site only |
| Company: | Via |
| Job type: | Permanent |
| Job reference: | JOB0230 |
Summary
Are you a receptionist or administrator who is interested in working in the substance misuse sector to help people make positive changes in their lives? This new role is an opportunity to join one of Via’s fully integrated flagship services.
The Role
You will be the ‘first face of the service’, providing a warm and professional welcome to those who use our service, professionals and our local partners and stakeholders. You will be able to demonstrate a non-judgemental attitude and an ability to engage with people from diverse backgrounds. With strong IT and communication skills, you will be able to manage a busy reception and switchboard and support the service with taking and processing referrals and assessments, correspondence and invoices.
This is a dynamic and varied role, involving collaboration with colleagues across multi-disciplinary teams and external stakeholders, ensuring compliance with all Via policies and safeguarding principles. You will take lead for the security, tidiness, and health and safety of the premises, including completing and actioning regular risk assessments and checks, and coordinating necessary repairs or maintenance.
You’ll also support performance and service quality by assisting with data collection, record auditing under the guidance of the Data Manager. In addition, you will play an active part in supporting service user involvement, volunteers, and peer mentors, and may be required to minute multi-disciplinary meetings.
The Service
Via Kingston is a fully integrated substance misuse service, providing clinical and psychosocial interventions, operating from a main treatment hub, with additional satellites within the community. The team actively promotes recovery and works with individuals that are directly and indirectly affected by substance misuse, working with the local community to improve the health, wellbeing and functioning of Kingston residents, irrespective of circumstance.
Location
The role is based at our Kingston hub in Surbiton Health Centre, KT6 6EZ, but may involve travel to external meetings and to other Via locations as needed.
To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package
For an informal discussion about the role, contact Lucy Cammock, Data Manager, via Lucy.Cammock@viaorg.uk or 07561 105764.
The closing date for applications is Thursday 7 August at midnight.
The interviews will take place week commencing 18 August.
All our applications are sifted by humans. Please send us applications that reflect your own knowledge, experience and values and not applications that have been generated by artificial intelligence (AI).
The Role
You will be the ‘first face of the service’, providing a warm and professional welcome to those who use our service, professionals and our local partners and stakeholders. You will be able to demonstrate a non-judgemental attitude and an ability to engage with people from diverse backgrounds. With strong IT and communication skills, you will be able to manage a busy reception and switchboard and support the service with taking and processing referrals and assessments, correspondence and invoices.
This is a dynamic and varied role, involving collaboration with colleagues across multi-disciplinary teams and external stakeholders, ensuring compliance with all Via policies and safeguarding principles. You will take lead for the security, tidiness, and health and safety of the premises, including completing and actioning regular risk assessments and checks, and coordinating necessary repairs or maintenance.
You’ll also support performance and service quality by assisting with data collection, record auditing under the guidance of the Data Manager. In addition, you will play an active part in supporting service user involvement, volunteers, and peer mentors, and may be required to minute multi-disciplinary meetings.
The Service
Via Kingston is a fully integrated substance misuse service, providing clinical and psychosocial interventions, operating from a main treatment hub, with additional satellites within the community. The team actively promotes recovery and works with individuals that are directly and indirectly affected by substance misuse, working with the local community to improve the health, wellbeing and functioning of Kingston residents, irrespective of circumstance.
Location
The role is based at our Kingston hub in Surbiton Health Centre, KT6 6EZ, but may involve travel to external meetings and to other Via locations as needed.
To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our Benefits Package
For an informal discussion about the role, contact Lucy Cammock, Data Manager, via Lucy.Cammock@viaorg.uk or 07561 105764.
The closing date for applications is Thursday 7 August at midnight.
The interviews will take place week commencing 18 August.
All our applications are sifted by humans. Please send us applications that reflect your own knowledge, experience and values and not applications that have been generated by artificial intelligence (AI).
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.