Practice Manager
| Posting date: | 30 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 08 August 2025 |
| Location: | Ashton-under-lyne, OL7 0NW |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4914-25-0008 |
Summary
Operational Management:Proactively identify and resolve operational issues, streamline workflows, and implement best practices to enhance patient care and staff efficiency. Staff Management and HR:Support a team of administrative and clinical staff. Manage training, , and performance reviews. Foster a positive working environment, ensure appropriate staffing levels, and handle HR matters in line with employment law and practice policies. Regulatory Compliance (CQC & GDPR): Maintain up-to-date policies and procedures to ensure full compliance with Care Quality Commission (CQC) requirements, Information Governance (IG), and GDPR standards. Prepare for and lead on CQC inspections, audits, and internal reviews. Finance and NHS Claims: Work closely with finance colleagues to monitor budgets, control costs, and ensure financial sustainability of the practice. Patient Services and Experience: Ensure high standards of patient care and customer service. Handle patient complaints sensitively and in line with policy. Monitor patient feedback and implement improvements to enhance satisfaction and access. Strategic Development: Work with GP Partners and the wider management team to develop and implement the practices strategic objectives. Identify opportunities for service development, efficiency gains, and quality improvement.