Transport Ops Administrator
| Posting date: | 29 July 2025 |
|---|---|
| Salary: | £27,150 per year |
| Hours: | Full time |
| Closing date: | 05 August 2025 |
| Location: | Manningtree, Essex, co11 2sp |
| Company: | Acorn Recruitment |
| Job type: | Permanent |
| Job reference: | a1WNz0000036NwHMAU_1753794313 |
Summary
Transport Operations Administrator
Manningtree | £27,150 per annum | Monday to Friday | Permanent |
Acorn by Synergie is searching for a Transport Operations Administrator on behalf of a client in Manningtree.
Job purpose: To support the Traffic team and other departments by responding and resolving customer enquiries together with supporting general administration duties.
Candidate requirements:
- Excellent communication and good telephone manner.
- Ability to work autonomously but with a team environment.
- A meticulous attention to detail, and an enquiring nature is required to identify potential issues.
- A reliable, tolerant and flexible personality is required.
- Must be able to accept responsibility of tasks undertaken and to adapt to changing priorities.
- Adaptable and able to deal with change.
- Willing to take on new responsibilities and able to deal with change
Responsibilities:
- Dealing and responding to customer enquiries with resolution or escalation.
- Liaising daily with customers to report status of bookings.
- Driver job tracking and delivery time / late vehicle reporting.
- Dealership delivery notification reporting.
- Liaising with the Traffic Allocation team and Transport Drivers re their work and answering queries.
- Liaising with customers and compounds giving advance notification of vehicles required for collection by our drivers.
- Sub-contractor liaison to ensure correct and timely deliveries.
- Building jobs accurately in the Traffic Management System (TMS) ensuring all rates, vehicle details and special instructions are visible for the Traffic Team and Drivers.
- TMS updates - daily checks if loads are "wrapped".
- Managing driver validations via the TMS system and issuing JLR validations.
- Checking drivers are inputting VIN's / PDA's correctly on their PDA's and contacting them accordingly.
- Auditing - delivery addresses; rates assigned on TMS; reordering jobs on the planner.
- Updating driver holiday and sickness in the TMS.
- Responding to ever changing priorities depending on current needs.
- Undertake any other reasonable duties as may be required from time to time.
Required Experience:
- Experience and knowledge of the Road Haulage Industry together with good geographical understanding of the UK.
- Excellent Excel skills: able to produce,cross reference, add formulas and perform look ups with excellent attention to detail.
- Ability to multitask and priortise work during busier periods.
- Problem solving skills & the ability to adapt plans.
Interested? Apply now or contact Kristy at the Acorn by Synergie Chippenham branch!
Acorn by Synergie acts as an employment agency for permanent recruitment.
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