Solutions Director - Patient & Retail Catering
| Posting date: | 29 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 28 August 2025 |
| Location: | Birmingham, West Midlands |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 146220 |
Summary
Solutions Director - Patient & Retail Catering
Location: Birmingham, B37 7YE
Hours of work: 40
Contract Type: Permanent
ISS Healthcare and ISS Food (within Healthcare) are key investment areas for ISS, making this an exciting time to join and help shape the future.
We are currently recruiting for a Solutions Director – Patient & Retail Catering to support the Divisional Director in driving growth within prioritised segments, aligned with the company’s commercial strategy and direction.
Job Description
As Solutions Director, you will lead, develop and motivate subject matter experts and support teams to ensure the successful delivery of the sales process.
You will play a pivotal role in securing new opportunities, shaping innovative catering solutions, and contributing to the continued success of ISS within the Healthcare sector.
This is a fantastic opportunity for an ambitious individual to make a significant impact and be part of a growing, future-focused business.
Key Responsibilities
Support delivery of sales targets with focus on Healthcare
Contribute to development and execution of the sales strategy
Help define key markets, geographies, and target clients
Manage end-to-end sales process and convert new business
Ensure efficient use of ISS commercial processes and tools
Identify and deliver strategic sales initiatives to drive growth
Support key sales processes and customer engagement activities
Professional and Personal Competencies/Qualifications
Proven success in converting business solution bids into wins
Experience in hunting new business, assignments, and relationships
Strong track record in driving growth and profitability
Solid knowledge of the service industry
Ability to work independently and collaboratively
High work capacity with strong communication and interpersonal skills
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: Birmingham, B37 7YE
Hours of work: 40
Contract Type: Permanent
ISS Healthcare and ISS Food (within Healthcare) are key investment areas for ISS, making this an exciting time to join and help shape the future.
We are currently recruiting for a Solutions Director – Patient & Retail Catering to support the Divisional Director in driving growth within prioritised segments, aligned with the company’s commercial strategy and direction.
Job Description
As Solutions Director, you will lead, develop and motivate subject matter experts and support teams to ensure the successful delivery of the sales process.
You will play a pivotal role in securing new opportunities, shaping innovative catering solutions, and contributing to the continued success of ISS within the Healthcare sector.
This is a fantastic opportunity for an ambitious individual to make a significant impact and be part of a growing, future-focused business.
Key Responsibilities
Support delivery of sales targets with focus on Healthcare
Contribute to development and execution of the sales strategy
Help define key markets, geographies, and target clients
Manage end-to-end sales process and convert new business
Ensure efficient use of ISS commercial processes and tools
Identify and deliver strategic sales initiatives to drive growth
Support key sales processes and customer engagement activities
Professional and Personal Competencies/Qualifications
Proven success in converting business solution bids into wins
Experience in hunting new business, assignments, and relationships
Strong track record in driving growth and profitability
Solid knowledge of the service industry
Ability to work independently and collaboratively
High work capacity with strong communication and interpersonal skills
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.