Team Leader - Single Point Access Team
| Posting date: | 29 July 2025 |
|---|---|
| Salary: | £52,584.00 per year |
| Hours: | Full time |
| Closing date: | 10 August 2025 |
| Location: | Central London, London |
| Remote working: | On-site only |
| Company: | Ben Recruitment Ltd |
| Job type: | Permanent |
| Job reference: | BRRQ1573371072025 |
Summary
Team Leader - Single Point Access Team
Description
We are seeking a skilled and motivated Team Leader for our Single Point Access Team to drive excellence in service delivery within our organization. In this pivotal role, you will be responsible for overseeing the operations of the Single Point Access Team, ensuring that all incoming requests and referrals are handled efficiently and effectively. You will lead a team of dedicated professionals, fostering a collaborative environment that encourages innovation and continuous improvement. As the Team Leader, you will play a key role in implementing strategies that enhance client satisfaction and streamline workflows. Your leadership will be essential in aligning team objectives with organizational goals, providing guidance and support to team members, and identifying opportunities for enhancement in service delivery. You will collaborate closely with internal and external stakeholders, ensuring that services are coordinated and accessible. Exceptional communication, problem-solving skills, and a strong understanding of service delivery processes will be crucial in this role. We are looking for an individual who is passionate about leading a team and committed to making a difference in the lives of those we serve.
Responsibilities
Lead and manage the day-to-day operations of the Single Point Access Team.
Develop and implement team goals and objectives aligned with organizational priorities.
Provide guidance and support to team members, ensuring high levels of performance and engagement.
Monitor team performance metrics and implement strategies for improvement where necessary.
Facilitate regular team meetings to promote communication, collaboration, and knowledge sharing.
Build and maintain strong relationships with stakeholders to ensure seamless service delivery.
Identify training needs and support the professional development of team members.
Requirements
Bachelor's degree in a relevant field or equivalent experience.
Proven experience in a leadership role, preferably within a service delivery environment.
Strong understanding of operational processes and best practices.
Excellent communication and interpersonal skills.
Demonstrated ability to motivate and manage a diverse team effectively.
Proficient in using technology and software relevant to service management.
Strong problem-solving skills and the ability to think critically under pressure.
Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:00
Pay Per Annum: £52,584.00
Location: Central London, London
Should you wish to apply for this job opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK
Description
We are seeking a skilled and motivated Team Leader for our Single Point Access Team to drive excellence in service delivery within our organization. In this pivotal role, you will be responsible for overseeing the operations of the Single Point Access Team, ensuring that all incoming requests and referrals are handled efficiently and effectively. You will lead a team of dedicated professionals, fostering a collaborative environment that encourages innovation and continuous improvement. As the Team Leader, you will play a key role in implementing strategies that enhance client satisfaction and streamline workflows. Your leadership will be essential in aligning team objectives with organizational goals, providing guidance and support to team members, and identifying opportunities for enhancement in service delivery. You will collaborate closely with internal and external stakeholders, ensuring that services are coordinated and accessible. Exceptional communication, problem-solving skills, and a strong understanding of service delivery processes will be crucial in this role. We are looking for an individual who is passionate about leading a team and committed to making a difference in the lives of those we serve.
Responsibilities
Lead and manage the day-to-day operations of the Single Point Access Team.
Develop and implement team goals and objectives aligned with organizational priorities.
Provide guidance and support to team members, ensuring high levels of performance and engagement.
Monitor team performance metrics and implement strategies for improvement where necessary.
Facilitate regular team meetings to promote communication, collaboration, and knowledge sharing.
Build and maintain strong relationships with stakeholders to ensure seamless service delivery.
Identify training needs and support the professional development of team members.
Requirements
Bachelor's degree in a relevant field or equivalent experience.
Proven experience in a leadership role, preferably within a service delivery environment.
Strong understanding of operational processes and best practices.
Excellent communication and interpersonal skills.
Demonstrated ability to motivate and manage a diverse team effectively.
Proficient in using technology and software relevant to service management.
Strong problem-solving skills and the ability to think critically under pressure.
Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:00
Pay Per Annum: £52,584.00
Location: Central London, London
Should you wish to apply for this job opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicant(s) who reside, in the UK