Receptionist
| Posting date: | 29 July 2025 |
|---|---|
| Salary: | £24,169.00 per year |
| Additional salary information: | £24169.00 a year |
| Hours: | Full time |
| Closing date: | 12 August 2025 |
| Location: | Bulwell, NG6 8PS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B9826-PHCB-6326 |
Summary
Job Purpose To provide A welcoming and friendly reception service to clients, staff and building users A focal point for general enquiries A comprehensive administrative and clerical service to support the running of the building and reception processes. Work effectively as part of a busy administrative team Dimensions To requisition supplies and stationery for the department. To ensure team members are aware of own role and any new information for cover arrangements. To ensure awareness of systems and processes and keep up to date with any changes. To actively participate in Nottingham CityCare Partnerships mandatory training and team specifictraining. Key Responsibilities To provide a welcoming and professional reception service for clients, staff and building users. To undertake general clerical duties including but not limited to the collection and distribution of mail, photocopying, scanning and processing external mail. A comprehensive administrative and clerical service to support the running of the building and reception processes. To have good IT skills, including a good working knowledge of Microsoft applications to RSA 11 or equivalent standard. Knowledge of SystmOne advantageous but not essential. To plan/organise work using own initiative within set departmental parameters and ensure electronic records are maintained and up to date. To accurately collate and input data and produce statistics as and when required. To work effectively as part of a team to provide cover for other administration staff when required and to be flexible to meet the needs of the service. To order stock and non-stock equipment and to maintain stock levels of stationery and PPE stock. To ensure Health & Safety Procedures are followed and incident forms are completed accordingly. Report and log any office faults of service equipment. To be aware of the importance and sensitive nature of information and maintain strict confidentiality in all aspects of work in line with CityCare Policies and the Data Protection Act. To ensure any changes within the service are understood and complied with appropriately and are communicated to the relevant parties. To provide mentoring and support to new staff. To report any Safeguarding concerns to the relevant department. To co-ordinate and update electronic room bookings. To provide support to the IT Manager in covering a variety of IT functions therefore knowledge of IT systems and mobile phones would be an advantage. Service Specific To undertake the day to day functions of a busy reception, dealing with and resolving face to face and telephone enquiries. To record telephone messages in writing and act promptly if urgent responses are needed. To undertake any other duties that may be reasonably required.