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Van and Warehouse Assistant

Job details
Posting date: 29 July 2025
Salary: £13,333.32 per year
Hours: Part time
Closing date: 01 August 2025
Location: East Sussex, South East England
Remote working: On-site only
Company: Age UK East Sussex
Job type: Permanent
Job reference:

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Summary

JOB TITLE: Van and Warehouse Assistant (Weekend Cover including Van Support when required)

JOB PURPOSE: To support the Furniture Warehouse Manager providing general help and support in our warehouse, and with driving vans, delivery and collections as required

ACCOUNTABLE TO: Newhaven Furniture Warehouse Manager

LOCATION: Newhaven Furniture Warehouse

HOURS: 3 days a week, 21 hours including Saturday/Sunday and a week day, on a rota basis.
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DUTIES AND RESPONSIBILITIES

1. Assist with moving and organising stock across the warehouse and other Age UK East Sussex sites.

2. Act as a keyholder and support the Warehouse Manager with the Duty Management of the shop when cover is required (such as due to Annual Leave, Sickness etc).

3. Ensuring all Health and Safety procedures are carried out.

4. Drive the Age UK East Sussex Van in accordance with our processes and procedures.

5. Carry out daily checks on the van to ensure it is safe and well maintained.

6. Deliver excellent customer service to all customers.

7. Route-plan your day to ensure maximum efficiency.

8. Conduct deliveries and collections to customers’ homes with due care and attention.

9. Maximising Gift Aid opportunities.

10. Conduct house clearances in line with procedures and guidance.

11. Conduct manual handling duties in line with Manual Handling Training.

12. Actively support the Warehouse team in any duties required of the role.

13. You will need to have a strong background in manual handling and must be physically fit and able to move large volumes of stock and/or fixturing around regularly (including but not limited to up/downstairs, on/off vans, to/from customer vehicles, and across the shopfloor and stockrooms). You will be required to lift heavy and/or large items at times.

Other

1. To work within the policies and procedures adopted by Age UK East Sussex with particular attention to equal opportunities, confidentiality, safeguarding adults at risk and health and safety requirements.

2. To be prepared to alter agreed weekly working arrangements on occasions to be able to attend meetings and events and/or to cover other team members' sickness or annual leave.

3. To understand and act within our quality frameworks (currently ISO9001 and Quality Counts).

4. To ensure that template (standard) documents for the service are developed, stored, and reviewed in accordance with the template document procedures.

5. To cross promote all AUKES services, products, and commercial activities.

Training

6. To complete relevant training as agreed with your manager.

7. To be committed to your professional development.

8. You would be required to work additional days for four weeks to undertake training with the Manager in the procedures and practice of the organisation.

Changes to this Job Description

9. Age UK East Sussex intends to review this document on an annual basis to best suit the changing nature of the role as the service develops. Any changes will be made by mutual agreement.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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