Lead Receptionist
| Posting date: | 29 July 2025 |
|---|---|
| Salary: | £12.60 to £14.60 per hour |
| Additional salary information: | £12.60 - £14.60 an hour |
| Hours: | Full time |
| Closing date: | 11 August 2025 |
| Location: | Stroud, GL6 8DE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1036-25-0000 |
Summary
The successful candidate will: Undertake a variety of reception and administrative duties to assist in the smooth running of the practice. Be responsible for the direction of the reception team, ensuring all reception duties are performed effectively and to the required standard, meeting any objectives of the practice. Compile staff working rotas and embed efficient reception processes and procedures to adhere to legislation. Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or on the telephone. Support our Practice Administrator in running an effective appointment system, optimising appointments on an ongoing basis to ensure best delivery of appointments to our patients and ensuring phones are always answered in a timely manner.