Business Support Team Leader
| Posting date: | 29 July 2025 |
|---|---|
| Salary: | £26,751.00 to £29,185.79 per year |
| Hours: | Full time |
| Closing date: | 17 August 2025 |
| Location: | Yardley, Birmingham |
| Remote working: | On-site only |
| Company: | Barnardo's |
| Job type: | Permanent |
| Job reference: | 21410 |
Summary
Birmingham Forward Steps is a citywide service delivered collaboratively by Birmingham Community Healthcare Trust working alongside Barnardo's, and other voluntary organisations, operated across 10 districts for children and their parents/ carers from shortly before birth up to the age of five. The service, commissioned by is designed to provide all families of pre-school children with accessible, community-based services in their own homes, GP surgeries, children's centres and a number of other community venues such as places of worship or libraries, with extra help available to those that need it.
We are seeking to recruit a full time - 36.25 hours per week – Business Support Team Leader/Admin Manager for our Fox Hollies Children's Centre/Yardley Family Hub in Birmingham. PLEASE NOTE THAT THIS ROLE IS OFFICE BASED. IT IS NOT A HYBRID/HOME BASED POSITION.
It is essential that you have:
Education/Knowledge
Well-developed numeracy and literacy skills at a level which will enable post holder to perform moderately difficult calculations and produce reports.
Experience
Proven substantial office experience.
Proven substantial experience of using IT packages including word processing, spread sheets, databases, Windows applications.
Experience of premises/facilities management.
Experience of dealing with members of the public and other agencies.
Main duties & responsibilities include:
Undertaking daily, weekly and monthly health and safety checks
Required to be a certified First Aider and Fire Marshall
Taking minutes at line group meetings and at other meetings as required
Effective supervision and line management of a team of administrators
To provide support to the Children's Services Manager and management team
Overseeing in house financial administration
You must be:
Able to work independently without direct supervision, demonstrating initiative when required.
Able to delegate work effectively if applicable.
Able to maintain strict confidentiality and work within data protection guidelines.
Able to work effectively as a member of a team.
Able to work in a thorough and systematic way, paying attention to detail.
Able to communicate effectively with staff, young people and visitors.
Able to prioritise own workload and meet tight deadlines.
Experience of formally line managing staff is advantageous, as this role will include directly line managing several staff.
This role will require you to travel independently across the District therefore you must be flexible and adaptable, particularly in relation to working hours and location.
Should you require any further information regarding this role, please email Charlotte Spall, Recruiting Manager: charlotte.spall@barnardos.org.uk
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Our basis and values
We are seeking to recruit a full time - 36.25 hours per week – Business Support Team Leader/Admin Manager for our Fox Hollies Children's Centre/Yardley Family Hub in Birmingham. PLEASE NOTE THAT THIS ROLE IS OFFICE BASED. IT IS NOT A HYBRID/HOME BASED POSITION.
It is essential that you have:
Education/Knowledge
Well-developed numeracy and literacy skills at a level which will enable post holder to perform moderately difficult calculations and produce reports.
Experience
Proven substantial office experience.
Proven substantial experience of using IT packages including word processing, spread sheets, databases, Windows applications.
Experience of premises/facilities management.
Experience of dealing with members of the public and other agencies.
Main duties & responsibilities include:
Undertaking daily, weekly and monthly health and safety checks
Required to be a certified First Aider and Fire Marshall
Taking minutes at line group meetings and at other meetings as required
Effective supervision and line management of a team of administrators
To provide support to the Children's Services Manager and management team
Overseeing in house financial administration
You must be:
Able to work independently without direct supervision, demonstrating initiative when required.
Able to delegate work effectively if applicable.
Able to maintain strict confidentiality and work within data protection guidelines.
Able to work effectively as a member of a team.
Able to work in a thorough and systematic way, paying attention to detail.
Able to communicate effectively with staff, young people and visitors.
Able to prioritise own workload and meet tight deadlines.
Experience of formally line managing staff is advantageous, as this role will include directly line managing several staff.
This role will require you to travel independently across the District therefore you must be flexible and adaptable, particularly in relation to working hours and location.
Should you require any further information regarding this role, please email Charlotte Spall, Recruiting Manager: charlotte.spall@barnardos.org.uk
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
About Barnardo's
We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.
Our basis and values
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.