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Behavioural Support Coordinator

Job details
Posting date: 29 July 2025
Salary: £23,000 per year
Additional salary information: Pension, BUPA
Hours: Full time
Closing date: 28 August 2025
Location: Cardiff
Remote working: On-site only
Company: GOFAL CYMRU CARE
Job type: Permanent
Job reference: BSC0725

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Summary

ABOUT US:
Gofal Cymru Care Ltd is a values-driven organisation committed to improving the lives of vulnerable adults and children. We provide high-quality, person-centred support and are looking for a passionate and proactive Behavioural Support Coordinator to join our team in Cardiff.

THE ROLE:
As the Behavioural Support Coordinator, you will support the implementation of Positive Behaviour Support strategies and person-centred practices across our services. This is a hands-on role that combines administrative duties, behavioural data analysis, and direct support to enhance the quality of life for the individuals we support.

KEY RESPONSIBILITIES:
- Support administrative tasks.
- Assist Quality Director and Responsible individual.
- Analyse data to identify patterns in behaviours.
- Review behaviour monitoring recordings to identify triggers to feed into care plans.
- Utilize Matrix for Analysis and Intervention Development
- Assist in running workshops, training sessions, and meetings.
- Attend Team Meetings to implement and inform staff on correct behaviour practice.
- Attend and minute take in Multi-Disciplinary Meetings as required.
- Observe staff practice in service.
- Assist in the planning of transition for new individuals to service
- Build positive relationships with the people we support and our staff teams.
- Serve as a point of contact for team queries.
- Answer telephone calls and respond appropriately to queries.
- Document control and authorisation.
- Assist senior managers as required.
- Assist with other tasks as required.

WHAT WE’RE LOOKING FOR:

Essential:
- Minimum 5 GCSEs (A-C or equivalent)
- A Level qualifications (A-C or equivalent)
- Experience of vulnerable adults and children with learning disabilities and mental health needs.
- Previous experience within an admin role
- Strong communication, organisational, and IT skills
- Ability to work under pressure and manage multiple tasks
- Driving licence and access to own vehicle.

Desirable:
- Psychology Degree or equivalent
- BILD L4 or above.
- Experience in behavioural support or administrative roles
- Experience of dealing with other Professionals and External Agencies
- Knowledge of behavioural support strategies.
- Ability to identify, manage and prevent triggers of behaviour.

WHAT WE OFFER:
- Bupa Private Healthcare
- Career development and CPD opportunities
- Cycle to Work Scheme
- Referral bonus program
- Supportive and inclusive team environment

FURTHER INFORMATION:
To request the full job description or to apply, please email: recruitment@gofalcymrucare.co.uk

This position is subject to an enhanced DBS Disclosure which will be completed upon successful application.

Please note that we are not currently offering sponsorship for employment visas.

Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not hear from us within two weeks of your application, unfortunately, you have not been selected to proceed to the next stage.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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