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Assistant Practice Manager
Posting date: | 28 July 2025 |
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Salary: | Not specified |
Additional salary information: | Negotiable |
Hours: | Full time |
Closing date: | 04 August 2025 |
Location: | Sheffield, S21 1DX |
Company: | NHS Jobs |
Job type: | Permanent |
Job reference: | A1846-25-0002 |
Summary
Finance Raise invoices when required and process the payment of all invoices. Accounts Manager including the recording of all income and expenditure within the Practice. Maintain petty cash and oversee all patient fee income, including visits to the bank. Contribute to improving financial performance for the Practice and meet with external suppliers. Manage and process all non-clinical ordering for the Practice (for example, kitchen supplies, stationery, cleaning equipment). Human Resources In the absence of the Practice Manager, provide first line contact and management for all staff and ensure they adhere to all Practice policies and procedures. In the absence of the Practice Manager, deal with the recording and investigation of patient complaints. Organise and oversee all new staff pre-employment checks (DBS), inductions, and medical protection (MPS). Training Lead for all non-clinical staff training (QUEST planning and TeamNet) to meet NHS requirements, QUEST planning, TeamNet training (logs and certification), external courses (booking and payment), and updating SystmOne rotas for clinical staff. Manage and oversee staff HR folders (online and hard copies). Submit monthly National Workforce reports to the Strategic Data Collections Service (SDCS). Operational To manage the SystmOne rolling rotas to ensure all clinical staff appointment rotas are rolled over a minimum 8 weeks in advance, and include Practice meetings, Extended Access cover, and external healthcare visitors (eg. DSN clinics). To update Cleaning/Clinical/Reception Team rotas with annual leave, Practice and external meetings, training, and external work commitments. Manage and approve annual leave requests for all staff, liaising with the Practice Manager and Partners when necessary. Organise non-clinical staff cover, when necessary, due to annual leave or sick leave, including helping cover Reception (front desk and/or telephones) and Medical Secretary. Manage the Practice's website and social media content. Manage the Reception Team rota to ensure there is sufficient cover during opening hours including Extended Access. Manage external contractors and highlight estate issues to the Practice Manager (eg. window cleaning, gardening, drains). Organisational Schedule Practice meetings for the year (April-March), update Microsoft Calendar/rotas, and email all meeting attendees. Attend, minute, contribute to regular Practice team meetings (Clinical, Data and Admin, PPG, Reception) ensuring all action points are completed. Support the Practice Manager in the reviewing and updating of Practice policies and procedures, and with the continuous improvement and change initiatives. Manage all staff leave including the calculation of annual leave yearly entitlements, updating TeamNet and rotas, recording sick leave and maternity leave. Welfare Manage the ordering of lunch for any meetings requiring refreshments. Organise flowers, gifts etc, for staff leaving. Manage staff social events (eg. Christmas party). Wellbeing Champion for the Practice.