Support Worker - Radiotherapy | The Christie NHS Foundation Trust

Posting date:	28 July 2025
Salary:	Not specified
Additional salary information:	£24,937 - £26,598 per annum, pro rota
Hours:	Full time
Closing date:	27 August 2025
Location:	Salford, M6 8HD
Company:	The Christie NHS Foundation Trust
Job type:	Permanent
Job reference:	7378566/413-96503-CNS-AK

Summary

An exciting opportunity has arisen for an enthusiastic, motivated, and dynamic Band 3 Radiography Support worker to join our friendly team at our satellite Radiotherapy Centre, The Christie at Salford.

At The Christie at Salford satellite centre we deliver both radical and palliative radiotherapy to approximately 80 patients a day. The department is equipped with a CT simulator and two Elekta Versa HD Linacs, operating within an IMPAC MOSAIQ environment, offering IGRT, SGRT, IMRT, VMAT, SRS and SBRT treatments.

Excellent communication skills will be required along with the ability to be decisive, organised, approachable and hard working with the ability to work effectively and efficiently with the rest of the friendly and enthusiastic team at The Christie at Salford to provide a seamless, safe and pleasant environment for staff and patients alike. In addition, flexibility is a necessity within the small team at The Christie at Salford.

The Radiotherapy support worker is a key member of the team, working to allow efficient day to day running of the department supporting Radiographers and Nurses. The role will involved some clinical aspects and administrative tasks across the Radiotherapy pathway.

Please see the Job Description and Person Specification for more information

The Christie is one of Europe’s leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.

We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.

We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.

Communication Skills

• Provides support to the department by ensuring accurate recording of treatment and planning data, organising and scheduling patient appointments, greeting and escorting patients and assisting patients with appointment queries.

• To assist and support radiotherapy staff to support the patients' physical, clinical and emotional needs whilst attending. This includes care of post-operative patients, changing dressings, tracheostomy support, and working with patients that have communication difficulties due to their condition.

• Provides and receives routine information using tact, empathetic and reassurance skills towards patients and carers.

• Liaises between all Christie radiotherapy centers, host sites and community where appropriate

Knowledge, training and experience

• Uses knowledge of integrated clinical information system for case note tracking and collating of data for referrals.

• Data input and radiotherapy completion tasks

• Where applicable, provides retrieval of medical documents for clinical information including those from other Trusts

• Complies with policies, procedures, rules, regulations and departmental protocols.

• Working under the direction of the medical team to undertake routine and specifically identified tasks once training and competencies have been completed. Although not exhaustive this will include, patient observations, phlebotomy, cannulation, taking Glucometer readings and changing simple dressings.

Personal Skills

• Liaises with the multi-disciplinary team to ensure that adequate information and support is available to patients.

• Produces departmental statistics using appropriate systems, ensuring submission within given deadlines.

• Uses analytical skills to make judgments on patient situations such as deciding when issues need to be escalated and support provided.

• Cover the reception desk as needed, answering internal or external telephone calls.

• Maintain accurate patient details in all the Christie patient systems, following the correct procedures for recording of information to ensure information is up to date for future reference and complies with the data protection act.

Planning and Organisation

• Triage and management of booking forms, booking and scheduling of radiotherapy planning and treatment across all sites

• Books patient transport where applicable and deals with transport queries

• Booking and scheduling of physiotherapy and complimentary therapy and support services on site

• Produce daily Clinic lists from patient management system to cover all clinics held in radiotherapy areas.

• Using patient management system, ensure all radiotherapy appointments are recorded on Medway.

• Where appropriate use the Medway system to locate case notes for patients attending for Radiotherapy clinics, out-patient clinics or treatment.

Responsibilities

• Is responsible for stock control in areas of work.

• Is responsible for the production and processing of all relevant completion letters following a patient's treatment.

• Creation of Follow up letters on patient's treatment completion.

• Pre-treatment imaging support

• Prepares patients for diagnostic procedures.

• Provide continuity of support during the absence of other clinical support workers, and booking team members

• Clinical and clerical support for all clinics in the Christie network, including AHP services.

• Organisation and provision of relevant medical equipment, used in applicable clinics, including sterilisation.

Patient Care:

Undertakes a range of different delegated duties across the Radiotherapy Department as allocated by the relevant line manager. Will record patient information and data and contribute to the implementation of patients clinical care packages.

Freedom to Act

Will be required to utilise own initiative but work within defined SOPS, Procedures and Policies. When there is doubt or the post holder is unsure then there will be more senior members of staff available to raise issues with and receive guidance from.

Effort

• Patient transfer

• Manual handling tasks as required

Working Conditions

• Working hours must be flexible to the needs of the service, this may include working weekends.

• Expected to participate in all shift patterns

Teaching/Training

• Attends all relevant mandatory training courses

• Maintains own personal development

• Participate in relevant training, meetings and work at The Christie Withington site and other satellites within the network as required.

• Assists in the training and/or orientation of clinical support worker and any other students.

• Complete Christie Care Certificate as mandated by the Trust.

• Required to demonstrate tasks and duties to new and less experienced members of the team.

This is not an exhaustive list and additional duties may be required as requested by the lead radiographer/ principal radiographer.


This advert closes on Monday 4 Aug 2025

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