Revenues and Benefits Officer (Career Pathway)
| Posting date: | 28 July 2025 |
|---|---|
| Salary: | £25,185 to £33,699 per year |
| Additional salary information: | Career Pathway, Grades 3 – 6 |
| Hours: | Full time |
| Closing date: | 22 August 2025 |
| Location: | Rhyl, Denbighshire |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Denbighshire County Council |
| Job type: | Permanent |
| Job reference: | CAPA00007D2HME |
Summary
Revenues and Benefits Officer (Career Pathway)
Job reference: CAPA00007D2HME
Location: Rhyl / Hybrid
Salary: Career Pathway, Grades 3 – 6 (£25,185 - £33,699 per annum)
Hours: 37 hours per week
Contract: Permanent
Closing date: 22nd August 2025
The Revenues and Benefits teams process Housing Benefit and Council Tax Reduction claims, as well as claims where people are struggling to pay their rent. We issue over 46,000 Council Tax bills annually and receive an average of 200 calls per day into the department. We collect over £100m annually which is vital to deliver local services.
We are looking for an enthusiastic and motivated individual who is interested in gaining skills, knowledge and qualifications in a busy, customer focused role.
We will support you through your training and assist you in gaining the knowledge and qualifications required for the post.
Appointment subject to DBS Check and satisfactory references.
If you would like to discuss any aspect of this post, please contact Kerri Cooper, Revenues and Benefits Team Manager on 01824 708347.
What makes Denbighshire County Council a great place to work?
We believe the hard work and commitment of our staff should be properly rewarded, so we offer a range of benefits to help our employees achieve a work/life balance, develop in their career, and we support them in their work.
• Flexible and agile working opportunities
• Generous annual leave entitlement starting at 26 days (plus bank holidays) rising with length of service to a total of 32 days
• Local Government Pension Scheme
• Focus on Employee Wellbeing and access to EAP (Employee Assistance Programme)
• Lifestyle Savings via DCC Rewards Direct (high street shopping, holidays, days out etc)
• Car salary sacrifice scheme and car leasing scheme
• Family friendly policies
How to Apply?
To apply for this exciting vacancy, please complete our online application form via the website, where you can also view the full job description and personal specification:
www.denbighshire.gov.uk/work-for-us
Please outline on your application form how you meet all the essential criteria for this position within your supporting statement.
Candidates must complete an application form on our website to be considered. We regret that we are unable to reply to all applications. If you have not received a reply within three weeks of the closing date, you must assume that you have not been short listed for interview.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Job reference: CAPA00007D2HME
Location: Rhyl / Hybrid
Salary: Career Pathway, Grades 3 – 6 (£25,185 - £33,699 per annum)
Hours: 37 hours per week
Contract: Permanent
Closing date: 22nd August 2025
The Revenues and Benefits teams process Housing Benefit and Council Tax Reduction claims, as well as claims where people are struggling to pay their rent. We issue over 46,000 Council Tax bills annually and receive an average of 200 calls per day into the department. We collect over £100m annually which is vital to deliver local services.
We are looking for an enthusiastic and motivated individual who is interested in gaining skills, knowledge and qualifications in a busy, customer focused role.
We will support you through your training and assist you in gaining the knowledge and qualifications required for the post.
Appointment subject to DBS Check and satisfactory references.
If you would like to discuss any aspect of this post, please contact Kerri Cooper, Revenues and Benefits Team Manager on 01824 708347.
What makes Denbighshire County Council a great place to work?
We believe the hard work and commitment of our staff should be properly rewarded, so we offer a range of benefits to help our employees achieve a work/life balance, develop in their career, and we support them in their work.
• Flexible and agile working opportunities
• Generous annual leave entitlement starting at 26 days (plus bank holidays) rising with length of service to a total of 32 days
• Local Government Pension Scheme
• Focus on Employee Wellbeing and access to EAP (Employee Assistance Programme)
• Lifestyle Savings via DCC Rewards Direct (high street shopping, holidays, days out etc)
• Car salary sacrifice scheme and car leasing scheme
• Family friendly policies
How to Apply?
To apply for this exciting vacancy, please complete our online application form via the website, where you can also view the full job description and personal specification:
www.denbighshire.gov.uk/work-for-us
Please outline on your application form how you meet all the essential criteria for this position within your supporting statement.
Candidates must complete an application form on our website to be considered. We regret that we are unable to reply to all applications. If you have not received a reply within three weeks of the closing date, you must assume that you have not been short listed for interview.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.