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Administrative Officer

Job details
Posting date: 26 July 2025
Salary: £26,918 to £29,616 per year
Hours: Full time
Closing date: 06 August 2025
Location: Winchester, Hampshire
Remote working: Hybrid - work remotely up to 4 days per week
Company: Hampshire County Council
Job type: Permanent
Job reference: HC621803

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Summary

Join Hampshire’s Inclusion Support Service as an Administrative Officer and become part of a dedicated, friendly, and passionate team working to improve the lives of vulnerable children and young people. This vital role supports attendance in schools by administering the Penalty Notice process, ensuring legal interventions are managed efficiently and in line with statutory guidance. Your work will directly contribute to helping children access the education they deserve.

What you’ll do
• Administer the Penalty Notice process, including issuing notices, tracking payments, and escalating legal sanctions.
• Monitor and triage the team inbox, allocating tasks and ensuring timely responses.
• Provide professional support via phone and email to schools, parents, and partner agencies.
• Analyse and interpret data to identify trends and support decision-making.
• Assist with training and development of team members and contribute to service improvements.

What we’re looking for
• Strong administrative and organisational skills, with experience managing complex processes.
• Excellent communication skills and a professional, empathetic approach when dealing with sensitive situations.
• Confident IT user, proficient in Microsoft Office and internal systems, with strong data analysis skills.
• Ability to work accurately under pressure, prioritising tasks in a fast-paced environment.
• A team player with a positive, adaptable attitude and a commitment to equality, diversity, and inclusion.

Why join us
• Make a meaningful impact on children's lives by ensuring they receive the education they deserve.
• Work with a dedicated and passionate team committed to safeguarding and supporting children.
• Receive an extensive induction period designed to set you up for success, along with a wealth of opportunities for professional development and career progression.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. 
• Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.

To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.

Applicants can expect to hear from us within two weeks of the advertised closing date. 

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other job titles you may be searching for: Administrator, Administration, Admin Assistant, Admin Support, Administrative Coordinator, Secretary, Admin Specialist, Business Support, Personal Assistant, Attendance Officer, Attendance Administrator, Administrative Support Officer, Education Administrator, Attendance Support Officer, Legal Process Administrator.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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