Retail Store Manager
| Posting date: | 25 July 2025 |
|---|---|
| Salary: | £32,000.00 to £42,000.00 per year |
| Hours: | Full time |
| Closing date: | 24 August 2025 |
| Location: | Cornwell - PL24 |
| Remote working: | On-site only |
| Company: | NDH BROTHERS LTD |
| Job type: | Permanent |
| Job reference: | NDHB RSM 02 |
Summary
We are recruiting a Retail Store Manager to oversee operations at a busy convenience store that includes an off-licence and an in-store Post Office. This is a unique and rewarding role ideal for someone with strong multi-tasking skills and a commitment to serving the local community.
Key Responsibilities:
Full Store & Post Office Oversight:
Lead day-to-day operations across both retail and Post Office services, ensuring smooth coordination between the two areas.
Team Leadership:
Manage, train, and support staff across retail and Post Office functions to ensure excellent customer service and operational standards are met.
Regulatory Compliance:
Ensure full compliance with Post Office operational guidelines, retail licensing laws, and security procedures (e.g. for cash handling, stamp stock, and data privacy).
Customer Service:
Deliver helpful, friendly, and knowledgeable service across both retail and Post Office counters, resolving customer issues professionally and efficiently.
Stock & Supply Chain Management:
Maintain optimal inventory levels for both retail and Post Office products, manage deliveries, and coordinate with suppliers and Post Office representatives.
Cash & Financial Controls:
Conduct accurate till operations, banking procedures, and financial reconciliation for both store and Post Office accounts.
Candidate Requirements:
Strong leadership and multitasking abilities
High attention to detail and integrity when handling financial transactions
Previous experience in Post Office or similar regulated environment is advantageous
Education: RQF Level 6 or above
Previous management experience is preferred but not essential
Full training will be provided, including Post Office system use and compliance training
Other Requirements:
Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
Applicants must not have any unspent criminal convictions
If applicable, please disclose during application
A DBS check may be required based on the nature of previous convictions or for Post Office compliance
Key Responsibilities:
Full Store & Post Office Oversight:
Lead day-to-day operations across both retail and Post Office services, ensuring smooth coordination between the two areas.
Team Leadership:
Manage, train, and support staff across retail and Post Office functions to ensure excellent customer service and operational standards are met.
Regulatory Compliance:
Ensure full compliance with Post Office operational guidelines, retail licensing laws, and security procedures (e.g. for cash handling, stamp stock, and data privacy).
Customer Service:
Deliver helpful, friendly, and knowledgeable service across both retail and Post Office counters, resolving customer issues professionally and efficiently.
Stock & Supply Chain Management:
Maintain optimal inventory levels for both retail and Post Office products, manage deliveries, and coordinate with suppliers and Post Office representatives.
Cash & Financial Controls:
Conduct accurate till operations, banking procedures, and financial reconciliation for both store and Post Office accounts.
Candidate Requirements:
Strong leadership and multitasking abilities
High attention to detail and integrity when handling financial transactions
Previous experience in Post Office or similar regulated environment is advantageous
Education: RQF Level 6 or above
Previous management experience is preferred but not essential
Full training will be provided, including Post Office system use and compliance training
Other Requirements:
Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
Applicants must not have any unspent criminal convictions
If applicable, please disclose during application
A DBS check may be required based on the nature of previous convictions or for Post Office compliance