Field Care Supervisor
| Posting date: | 25 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | plus additional payment for on-call |
| Hours: | Full time |
| Closing date: | 24 August 2025 |
| Location: | Polegate, East Sussex |
| Remote working: | On-site only |
| Company: | Silverlight Care Ltd T/A Home Instead Eastbourne and Hailsham |
| Job type: | Permanent |
| Job reference: | REF33676B |
Summary
Why Choose Home Instead?
Join a company where care comes first — for our clients and our team.
Home Instead Eastbourne and Hailsham has been proudly serving the local community since 2015, and we’re proud to be the first home care provider in East Sussex rated OUTSTANDING by the Care Quality Commission (CQC).
We’re not about rushed visits or one-size-fits-all solutions. We specialise in personalised, relationship-led care that helps people live independently with dignity, respect, and comfort in their own homes.
About the Role – Field Supervisor
Are you passionate about delivering exceptional care? As a Field Supervisor, you'll be at the heart of our care operations, ensuring outstanding service for both clients and our dedicated Care Professionals.
This is a varied and rewarding role that combines care quality, leadership, and relationship building. You’ll be supporting care delivery, conducting quality assurance visits, and mentoring our team — all while making a real difference in people’s lives every day.
What You’ll Be Doing
- Lead care consultations and service reviews to create tailored, person-centred support plans
- Carry out staff supervisions and quality assurance visits in clients' homes
- Maintain and audit client care plans using our digital care systems
- Accurately update records in Home Instead software and People Planner
- Facilitate smooth introductions between clients and Care Professionals
- Build trusted relationships with clients, their families, and healthcare professionals
- Mentor and support Care Professionals to help them grow and succeed
- Participate in the on-call rota to ensure 24/7 service continuity
- Champion equality, diversity, health, and safety in all aspects of the role
What We’re Looking For
- Level 3 NVQ in Health and Social Care (or equivalent)
- Experience delivering hands-on personal care in the health and social care sector
- Confident in handling MAR sheets/eMar and medication processes in a supervisory role
- Strong understanding of care regulations and best practice
- Excellent communication and people skills – a natural rapport builder
- Tech-savvy with confidence in digital care planning tools and IT systems
- Organised, adaptable, and able to prioritise in a fast-paced environment
- Full UK driving licence and access to your own vehicle
Why Join Us?
- Be part of a team that’s genuinely committed to quality and compassion
- Develop your leadership skills in a supportive and progressive environment
- Take pride in delivering care that’s meaningful and truly makes a difference
- Opportunities to grow your career in one of the UK’s leading home care providers
Ready to Take the Next Step?
If you’re ready for a rewarding challenge where your skills and heart can shine, we’d love to hear from you.
We welcome applications from all sections of the community and are committed to equality, diversity, and inclusion. Home Instead is dedicated to safeguarding and promoting the welfare of adults. All roles are subject to enhanced DBS disclosure.
Join a company where care comes first — for our clients and our team.
Home Instead Eastbourne and Hailsham has been proudly serving the local community since 2015, and we’re proud to be the first home care provider in East Sussex rated OUTSTANDING by the Care Quality Commission (CQC).
We’re not about rushed visits or one-size-fits-all solutions. We specialise in personalised, relationship-led care that helps people live independently with dignity, respect, and comfort in their own homes.
About the Role – Field Supervisor
Are you passionate about delivering exceptional care? As a Field Supervisor, you'll be at the heart of our care operations, ensuring outstanding service for both clients and our dedicated Care Professionals.
This is a varied and rewarding role that combines care quality, leadership, and relationship building. You’ll be supporting care delivery, conducting quality assurance visits, and mentoring our team — all while making a real difference in people’s lives every day.
What You’ll Be Doing
- Lead care consultations and service reviews to create tailored, person-centred support plans
- Carry out staff supervisions and quality assurance visits in clients' homes
- Maintain and audit client care plans using our digital care systems
- Accurately update records in Home Instead software and People Planner
- Facilitate smooth introductions between clients and Care Professionals
- Build trusted relationships with clients, their families, and healthcare professionals
- Mentor and support Care Professionals to help them grow and succeed
- Participate in the on-call rota to ensure 24/7 service continuity
- Champion equality, diversity, health, and safety in all aspects of the role
What We’re Looking For
- Level 3 NVQ in Health and Social Care (or equivalent)
- Experience delivering hands-on personal care in the health and social care sector
- Confident in handling MAR sheets/eMar and medication processes in a supervisory role
- Strong understanding of care regulations and best practice
- Excellent communication and people skills – a natural rapport builder
- Tech-savvy with confidence in digital care planning tools and IT systems
- Organised, adaptable, and able to prioritise in a fast-paced environment
- Full UK driving licence and access to your own vehicle
Why Join Us?
- Be part of a team that’s genuinely committed to quality and compassion
- Develop your leadership skills in a supportive and progressive environment
- Take pride in delivering care that’s meaningful and truly makes a difference
- Opportunities to grow your career in one of the UK’s leading home care providers
Ready to Take the Next Step?
If you’re ready for a rewarding challenge where your skills and heart can shine, we’d love to hear from you.
We welcome applications from all sections of the community and are committed to equality, diversity, and inclusion. Home Instead is dedicated to safeguarding and promoting the welfare of adults. All roles are subject to enhanced DBS disclosure.