Customer Service Assistant
| Posting date: | 25 July 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | NMW Based on age |
| Hours: | Part time |
| Closing date: | 24 August 2025 |
| Location: | Exmouth |
| Company: | LED Leisure |
| Job type: | Permanent |
| Job reference: | 810 |
Summary
Job Advert
Customer Service Assistant – The Deck Restaurant, Exmouth
Join Our Inclusive Community at LED Group
About the Role
* Welcome every guest with a friendly smile and positive attitude
* Take food and drink orders, serve guests, and ensure their needs are always met
* Collaborate with your team to maintain smooth, timely, and friendly service
* Share your knowledge of our menu, ingredients, and options with confidence
* Maintain the highest standards of cleanliness and presentation by setting, cleaning, and resetting tables
* Follow all health & safety and hygiene procedures
* Pitch in across the team during busy shifts, events, or special occasions
About You
* Barista training or experience required
* Passionate about hospitality and taking care of people
* Previous experience in a hospitality or fast-paced customer service environment is beneficial (but a willingness to learn is
just as important!)
* Clear communicator who enjoys working as part of a team
* Calm under pressure, detail-oriented, and proud of your work
* Flexible, friendly, and excited to be part of an ambitious, growing team
* Due to licensing laws, applicants must be aged 18 or over
Why Work at The Deck?
Ocean is a vibrant, community-led leisure complex right on Exmouth’s scenic seafront, with everything from bowling and soft play
to popular events and dining. The Deck is the centrepiece—and we want you to help us make it a destination the whole town can be
proud of.
* Be part of an exciting, brand-new restaurant experience
* Work in a beautiful, seaside location
* Friendly, values-led team where your contribution is recognised
* Ongoing training and opportunities to develop your skills
ABOUT US
At LED Group, diversity and inclusion are central to everything we do. We are proud to foster a welcoming environment and
encourage applications from all backgrounds and abilities. What matters most is your passion and dedication to making a
difference.
OUR MISSION & VALUES
* Mission: Help people feel better & get more out of life
* Values: Care | Collaborate | Excel | Trust
TEAM BENEFITS
* Starting from 23 days annual leave (increasing with tenure to 28 days) plus bank holidays (pro rata)
* Enhanced sickness pay (post-probation)
* Complimentary Gym, Swim & Group Exercise membership (worth £528)
* Staff Perks Discount Card—save up to 20% at food outlets plus other exclusive benefits
* My Staff Shop employee benefit scheme for additional savings
* Employee Assistance Programme, counselling, and wellbeing support
* Option to purchase additional annual leave
* Free bowling for you and your household at Ocean
* Free soft play for dependents at Ocean
* Ongoing training and personal development
* Flexible working arrangements
* Pension scheme and voluntary health cash plan
* Above & Beyond Award Scheme recognising exceptional contributions
JOIN OUR INCLUSIVE COMMUNITY
At LED Group, diversity and inclusion are central to our mission. We welcome applications from all backgrounds and abilities—what
matters most is your passion and dedication to making a difference.
APPLICATION DEADLINE
Application Deadline: 10 August 2025
Customer Service Assistant – The Deck Restaurant, Exmouth
Join Our Inclusive Community at LED Group
About the Role
* Welcome every guest with a friendly smile and positive attitude
* Take food and drink orders, serve guests, and ensure their needs are always met
* Collaborate with your team to maintain smooth, timely, and friendly service
* Share your knowledge of our menu, ingredients, and options with confidence
* Maintain the highest standards of cleanliness and presentation by setting, cleaning, and resetting tables
* Follow all health & safety and hygiene procedures
* Pitch in across the team during busy shifts, events, or special occasions
About You
* Barista training or experience required
* Passionate about hospitality and taking care of people
* Previous experience in a hospitality or fast-paced customer service environment is beneficial (but a willingness to learn is
just as important!)
* Clear communicator who enjoys working as part of a team
* Calm under pressure, detail-oriented, and proud of your work
* Flexible, friendly, and excited to be part of an ambitious, growing team
* Due to licensing laws, applicants must be aged 18 or over
Why Work at The Deck?
Ocean is a vibrant, community-led leisure complex right on Exmouth’s scenic seafront, with everything from bowling and soft play
to popular events and dining. The Deck is the centrepiece—and we want you to help us make it a destination the whole town can be
proud of.
* Be part of an exciting, brand-new restaurant experience
* Work in a beautiful, seaside location
* Friendly, values-led team where your contribution is recognised
* Ongoing training and opportunities to develop your skills
ABOUT US
At LED Group, diversity and inclusion are central to everything we do. We are proud to foster a welcoming environment and
encourage applications from all backgrounds and abilities. What matters most is your passion and dedication to making a
difference.
OUR MISSION & VALUES
* Mission: Help people feel better & get more out of life
* Values: Care | Collaborate | Excel | Trust
TEAM BENEFITS
* Starting from 23 days annual leave (increasing with tenure to 28 days) plus bank holidays (pro rata)
* Enhanced sickness pay (post-probation)
* Complimentary Gym, Swim & Group Exercise membership (worth £528)
* Staff Perks Discount Card—save up to 20% at food outlets plus other exclusive benefits
* My Staff Shop employee benefit scheme for additional savings
* Employee Assistance Programme, counselling, and wellbeing support
* Option to purchase additional annual leave
* Free bowling for you and your household at Ocean
* Free soft play for dependents at Ocean
* Ongoing training and personal development
* Flexible working arrangements
* Pension scheme and voluntary health cash plan
* Above & Beyond Award Scheme recognising exceptional contributions
JOIN OUR INCLUSIVE COMMUNITY
At LED Group, diversity and inclusion are central to our mission. We welcome applications from all backgrounds and abilities—what
matters most is your passion and dedication to making a difference.
APPLICATION DEADLINE
Application Deadline: 10 August 2025